Environment URLs & IP Addresses

You must provide the URL of a OneSpan Sign server.

If you are exploring the system or performing tests, you can connect to our Sandbox environment. Alternatively, if you have completed your integration with our system and want to launch your product, you can connect to our Production environment.

Sandbox Accounts are not equivalent to Production Accounts. To connect to the OneSpan Sign Production Environment, you must purchase a Production Account.

Your configuration settings depend on the URL into which you log. If you aren't sure which URL to use, in the email you received when you signed up, click Log into your account. In the Login screen that appears, your login URL will appear in your browser's address bar. Note that OneSpan Sign is in the process of removing the hyphen from its URLs.

To ensure continuous service, you must whitelist certain IP addresses. The tables below identify the IP addresses that should be whitelisted for various environments.

US Instances on OneSpan Sign

Before continuing, verify the domain that you are using for your OneSpan Sign instance. The following domains are available:

US 2 (esignlive.com)

US instances that use US 2 (esignlive.com) as their domain must whitelist the following IP addresses:

Environment URL Incoming IP Address Outgoing IP Address
US 2 OneSpan Sign Production apps.esignlive.com

52.4.146.88

23.22.76.174

52.38.114.149

54.213.153.138

52.200.120.227

52.38.93.133

US 2 Sandbox sandbox.esignlive.com

54.85.59.26

54.164.84.186

18.204.61.4

3.227.220.132

US 1 (e-signlive.com)

US instances that use US 1 (e-signlive.com) must whitelist the following IP addresses:

Environment URL Incoming IP Address Outgoing IP Address
US 1 OneSpan Sign Production apps.e-signlive.com

54.85.79.26

54.85.78.62

54.201.3.64

54.200.10.69

54.85.128.97

54.201.188.127

54.200.250.73

US 1 Sandbox sandbox.e-signlive.com

54.84.132.241

54.85.54.201

54.84.89.182

US Government Instances

US Government instances must whitelist the following IP addresses:

Environment URL Incoming IP Address Outgoing IP Address
OneSpan Sign Production for Government signer-gov.esignlive.com 23.97.15.51 52.227.164.112
OneSpan Sign Sandbox for Government signer-sandbox-gov.esignlive.com 23.97.15.51 13.72.53.92

Canadian Instances

Canadian instances on esignlive.ca must whitelist the following IP addresses:

Environment URL Incoming IP Address Outgoing IP Address
PRDC Canada Production apps.e-signlive.ca

52.60.92.229

52.60.122.173

169.54.69.11

169.54.69.14

52.60.142.251

52.60.143.116

169.54.69.6

169.54.69.10

SBXC Canada Sandbox sandbox.e-signlive.ca

52.60.105.234

52.60.155.238

158.85.81.52

52.60.135.61

52.60.146.3

158.85.82.181

158.85.82.182

Australian Instances

Australian instances on esignlive.com.au must whitelist the following IP address:

Beginning in March 2020 additional IP addresses have been added. If you are using IP whitelisting you must add these new IP addresses before March 23rd, 2020 to ensure that your OneSpan Sign service continues to function normally.

Environment URL Incoming IP Address Outgoing IP Address
Australia Production apps.esignlive.com.au

52.62.209.65

13.55.131.135

168.1.38.249

168.1.38.253

168.1.69.165

168.1.69.174

13.236.244.18 (new)

13.237.181.70 (new)

168.1.38.251

13.55.54.140

52.62.192.176

168.1.69.163

168.1.69.169

13.237.234.180 (new)

3.105.3.153 (new)

European Instances

European instances on esignlive.eu must whitelist the following IP address:

Environment URL Incoming IP Address Outgoing IP Address
Europe Production apps.esignlive.eu

18.196.249.213

34.243.5.41

34.243.143.168

35.157.85.150

18.197.87.157

18.197.87.175

52.215.67.32

52.209.144.54

Was this information helpful?
X