Topic Replies Freshness Views Users
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What happens if user cannot register for facial recognition using OneSpan's proprietary technology?

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Does OneSpan support multiple devices? Can a person have multiple devices and authenticate into the platform?

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What is the management process for static passwords and fallback options or for static passwords?

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On premise? On proprietary IaaS (i.e. AWS, Azure)?

 

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Please provide a description of your capability to process, match, store, share, reference and manage standardized biometrics and related contextual data?

 

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How does OneSpan track devices and metrics, details about that device?

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My company would like to get their stuff secure with MFA. Well, not everything, but at least they want to secure the remote access VPN and our O365 accounts. So, that's a plus.

Let me give a bit of where we are at. Our AD is…

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Helo,

Inside my product ecosystem, I have already wso2 Identity Server up and running which provides GWT token. I am willing to use the MFA capability of Onespan and the push notification as a reliable solution instead of OTP…

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I have created a OneSpan community account but could not get an access to the features of the Sandbox API. How can I get access to it?

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How did the migration go when everything went well?

Please accept my apologies, but...I have found the installation of IAS 3.14.x on Windows 2016 is not the right place. After the migration, I want to upgrade to Centos

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Hello,

I have fully working instance of 3.21 IAS on Centos 7 (SRV-A) with some users and DigiPass in local (embedded) db. Now I want to install additional server (Centos 7- SRV-B) with sam version of IAS and I want to initiate…

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hey,

I don't know if this is the right place, but...I have test installation of IAS 3.14.xx on Windows 2016. I wanna migrate it to Centos 7 and then upgrade it to 3.21

Migration…

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Dear Supporter,

We would like to delete user master from OneSpan but it's popup message error as below: 

Status Code : -300

Return Code : -1

Error : Error 1451 : [ma-3.1.7][10.4.12-MariaDB…

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Hello,

I have running OneSpan Virtual Appliance 3.21 with embedded database.

How to give access for external fraud system to access Digipasses table on database?

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Any clues what to complete and where when migration did go well?

I don't know if this is the right place, but...I have test installation of IAS 3.14.xx on Windows 2016. I wanna migrate it…

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Hello Good People,

Currently we have an IAS server for our one inhouse application, I would like to integrate with CyberArk PAM with backend authentication using active directory.

Kindly can anyone advise over the…

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Allowing signed forms to be included (concatenated) in new PDF's

We have a need to include previously signed forms within an application package that we send to the client. The request is to have a way to insert these…

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Hi,

I added a signature place holder ( {{ *esl_SIG001:Signer1:signature}}) in pdf document, when I…

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Hi,

I am getting following error when I am creating a new package with two documents.

"The role must have at least one signature on the document in order to have associated fields."

Package id: ysKrGN…

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Hi, 

I am getting following error when I am trying to download Package Document Data.

Could not get the field summary. Exception: The remote server returned an error: (401) Unauthorized. HTTP GET on URI https:/…

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Hi,

I am getting following error while trying to update the expiry date of a package

OneSpanSign.Sdk.OssServerException: Could not send the package. Exception: The remote server returned an error: (403) Forbidden…

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Hi,

Is there a way to change the package expiry date without re-sending the invitation email?

My current code is 

PackageId ossPackageId = new PackageId(documentSignatureResendDto.PackageId);

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Hello,

I have an issue in IAS integration with AD.

I can't add AD users to IAS

for event logs i got below error:

{Error Code: '(-30)' ; Error Message: 'Failed to search on and/or bind to LDAP…

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I don't know if this is the right place, but...

I have test installation of IAS 3.14.xx on Windows 2016. I wanna migrate it to Centos 7 and then upgrade it to 3.21

Migration using DMT goes well (need to run it 3…

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Hello,

I'm trying to enable Junos authentication against IAS server.

On juniper KB I found the following but I don't know how and where to apply it on IAS instance 3.23.

"...