Topic Replies Freshness Views Users
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It would be nice to have one document with attachments, signing summary info, and all documents in the package...
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We need a way to find out that a signer’s email is wrong (has bounced) by REST API
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Currently in our PDFs for Lending purposes we often have predefined signature fields on the form for up to 4 parties, although in a typical application , we may not always have 4 parties. As such , when I submit a JSON with the number of…
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It would be a great feature to allow a signer to sign once for all fields they have to sign for in a document, rather than having them sign multiple times. For example, a parent who is the payer and has to sign for their child. As it…
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I would like to request an enhancement that would only allow a user that is defined as either an Owner or Manager to the "Save Layout" button. We have one area that creates and manages the Layouts for the documents we are utilizing for…
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In our set up , we host multiple clients which may generate multiple packages . Since they all transit through our one eSign Account, we would like to see a way to : 1. Pass Custom References ( These are usually key items like Institution…
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The following code does not return the specific error message.
 try
            {
                PackageId packageId = eslClient.CreatePackage(documentPackage);
            }
            catch (EslServerException serverException) {…
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We have scenarios where we need to support/guide the user as they work through a signing ceremony. Example: Employee opens a window and starts a signing ceremony and then moves the window over to a touch screen for the customer to use…
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It would be nice if there was a way for the document owner to view (read-only of course) the document exactly as the signer sees it. Our layout on the document is not visible to us, but is visible to the signer/customer. It would be…
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Currently end users are having to MANNUALY move completed packages to archive to keep their inbox free of clutter. We would like to have a configuration setting that would allow us to indicated a time period to move the completed packets…
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Hello,

Our customer has a document in which he must put his initials on the bottom of each page.  Each time he clicks to sign , he must click on the next button to go to the next signature.  We were prevoulsly using…

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Hi,

Before copying the layout & template, we'd like to backup the source account setting first ( or just backup the existing layout and templates)  in case something goes wrong. so what do you suggest the best…

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Since we have a bulk Add, is there any possibility to create a Bulk Remove/Delete?

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It would be really great to have more/better callbacks during the customer signature process. For example, when the document is opened, when the customer Accepts the "Electronic Disclosures", etc... This way, we can contact the customer…
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I'm trying to create a new template using a PDF and inserting the "check box".  When a user goes to use the template the check boxes no longer appear. 

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I have used the copy tool and would like to have the ability to also delete templates and layouts in each of our accounts? The LOB would like the ability to be able to clean up the templates and layouts in their account.
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I was looking through the sample created using Android SDK. It did not seem to have an option to create a transaction using a template. Has this future been implemented? If not, are there any plans to implement it?
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In the same way as we can programmatically configure the Signing Ceremony via SDK (http://docs.esignlive.com/content/c_integrator_s_guide/sdk/k_customization/customizing_the_signing_cermony.htm) , we need to be able to customise the…
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As per current implementation, the onespan system doesn't support dynamic resizing based on the content. This results jn additional scroll bar in the browser Can you please fix this as an enhancement request?
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We have embedded the designerView in our portal, but currently we have no way to return the customer back to the initiating screen, leading to a poor customer experience. It would be great to be able to setup a handoverURL when generating…
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Based on past investigation and a recent onespan posting it appears callbacks remain the only way to get email bounce back, and pin lockout notification. This information would be beneficial via the APIs. If reluctant to have it be in the…
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Through the REST API, make the email notifications configurable much like configuring the signing ceremony layout on a package by package basis. The user experience can be somewhat confusing when one completes a sign ceremony online and…
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It would be extremely helpful to enhance the signing ceremony UX. Since it's the core component of an end-user, we would love to see enhancements to the UI/UX to make it a better/more intuitive experience. Below are a couple of items: 1…
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Hello,

We lean on OneSpan to handle the emails that go out inviting, reminding, etc. on most business processes today.  While there will eventually come a time where we may shift to sending the emails ourselves, that is…