cindy

bounce-to in the email JSON

0 votes

Hi,

 

In the email JSON, I saw there is something as below, does it mean when recipient mail got reject, it will let the package owner know?

  "bounce-to" : "$PACKAGE_OWNER_EMAIL;"

 

and what the purpose of those?

  "x-esl-package-id" : "$PACKAGE_ID;",

  "x-esl-recipient-id" : "$RECIPIENT_ID;",

 


Reply to: bounce-to in the email JSON

0 votes

Hi Cindy,

 

If OneSpan Sign can't deliver the email, an "email.bounced" email will be sent to your sender:
4-3-1

 

Where the documentation says "While email services must be configured via a generic SMTP server or Amazon SES, only the latter offers bounce-back functionality."

Please let me know if you are using your own SMTP server, and if you can successfully receive this bounced email.

 

For "x-esl-package-id" and "x-esl-recipient-id" parameters, these two are email custom headers which comes along with the email templates. Below is an example of a raw email:

4-3-2

Duo

 

Duo Liang OneSpan Evangelism and Partner Integrations Developer


Reply to: bounce-to in the email JSON

0 votes

Hi Cindy,

 

Do you mind sending the bounce email to [email protected] without sensitive information, so that I can take a closer look at that?

 

Duo

Duo Liang OneSpan Evangelism and Partner Integrations Developer


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