piyushchordiya

Evidence Summary Date Format Change

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How can i change date format in Evidence summary? Current Date Apparing as 2019‑Nov‑18 12:15:42 GMT Required - 18-Nov-2019 12:15:42 GST Thanks in advance!

Approved Answer

Reply to: Evidence Summary Date Format Change

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Hi there, Unfortunately, the timezone feature was first introduced at 11.21 SaaS version, so the closest version for on-prem deployment is the 7.2(release note) Duo

Duo Liang OneSpan Evangelism and Partner Integrations Developer


Reply to: Evidence Summary Date Format Change

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Hi there, For the current implementation, only the UI labels can be customized, whereas not the date format. You can send an Enhancement Request to our support team ([email protected]) with your business motivation to ask for this feature. Duo

Duo Liang OneSpan Evangelism and Partner Integrations Developer


Reply to: Evidence Summary Date Format Change

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Thanks Duo!! Is there any way settings timezone be default across eSignlive? Is Evidance summary from Users timezone? Note: On premise deployment

Reply to: Evidence Summary Date Format Change

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Hi there, Evidence Summary will be applied with the package level timezone, see screenshot below: In order to specify default timezone for a package, you'd specify a default timezone for your package sender. The easiest way is through web portal: From new sender UI (https://your_domain/a/dashboard), click the head icon at right top corner and choose the "My Account" option, the setting is in the "Personal Information" section. I am testing in the latest SaaS environment, so please have a quick test and tell me whether it works for you. Duo

Duo Liang OneSpan Evangelism and Partner Integrations Developer


Reply to: Evidence Summary Date Format Change

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THanks for quick respnse. We are using 6.2 version. I dont see timezone option on Package or account Window. Is there any way i can change default timezone? Where this information fetched?

Reply to: Evidence Summary Date Format Change

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Thanks Duo! Is there any default timezone setting at account owner level from which it get details which can be changed?

Reply to: Evidence Summary Date Format Change

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Hi there, Before timezone was implemented, all the timezone was supposed to refer to the the default server settings, so you might not able to change a single account owner without affecting all users. Duo

Duo Liang OneSpan Evangelism and Partner Integrations Developer


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