After a package is created with sms authentication, could you please let me know when I can update sms cell phone and when I can't update this sms cell phone?
Reply to: When a signer SMS cellphone can be update
Tuesday, March 31, 2020 at 12:53pm
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Hi Cindy,
You may have known that you can't update signer's information like email, name, company, etc once the signer has started to sign, however the SMS authentication is still changeable even after the signer has started to sign. Just make sure the package hasn't been completed and the status is DRAFT mode. Is this consistent to what you have observed?
Duo
Duo LiangOneSpan Evangelism and Partner Integrations Developer
Reply to: When a signer SMS cellphone can be update
Tuesday, March 31, 2020 at 12:53pmHi Cindy,
You may have known that you can't update signer's information like email, name, company, etc once the signer has started to sign, however the SMS authentication is still changeable even after the signer has started to sign. Just make sure the package hasn't been completed and the status is DRAFT mode. Is this consistent to what you have observed?
Duo
Duo Liang OneSpan Evangelism and Partner Integrations Developer
Reply to: When a signer SMS cellphone can be update
Tuesday, March 31, 2020 at 05:24pmthanks for the information.