| Topic | Replies | Freshness | Views | Users |
|---|---|---|---|---|
Normal topic
What happens when the server that is setup to receive callbacks isn't available due to a network issue or an issue with the server itself. Are any attempts made to retry the notification. Also, are there any suggestions on how to handle… |
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Hello,
Is there a way to get 'enforceCaptureSignature' status of package? Whether it is set to true or false.
Thanks,
Sushma |
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Normal topic
Hi I am looking for an API which would help me generate a eSL report. Currently 'eslClient.reportService.downloadDelegationReportAsCSV(dateStart, dateStop)' provides with most of the information that I am looking for but I need some more… |
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Normal topic
Hello,
Am receiving the below error on deleting a document. When does this error occur?
"Exception":"Silanis.ESL.SDK.EslServerException: Could not delete document from package. Exception: The remote server returned an error: (400) Bad… |
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Normal topic
Hi,
Will silanis send both email and event notification (to our API) when an email bounces from the silanis end?
Thanks,
Krishna |
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Hi, when a smart card is used is the document also signed by a server certificate or something after all signers have signed? Also, how is non-repudiation retained when not using smart cards?
Thanks, Jimmy |
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I have seen many posts and guides on how to create a Signer Workflow which enables signing in sequence or succession. We have a requirement to allow our signers to sign at their own convenience in any order they choose. Can this be… |
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Is there anyway to suppress the automatic email to signers on package creation? We would like to give our application user the option to sign now (we will retrieve signing URLs), or sign by email (appears to be sent automatically at… |
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Is it possible to retrieve a single signing URL so that all signers can sign at once? Currently with the REST API call we are making, we are retrieving each signing URL based on role. |
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Normal topic
Can I put the Opt-out button in E-signature consent page?
Please see the attached image file. |
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Normal topic
Hello Folks
We have a question regarding the image of the signature when signing. Is the image saved in eSignLive for re-use on the next signing?
If yes, how do we enable and use this feature? |
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Normal topic
Hello,
I'm trying to integrate a signature drawner in my website to save the design of the signature and use it to sign with eSignLive.
But the string base64 assign to handdrawn field in the package settings doesn't working if the string… |
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I am currently creating a report about how many customer are signing the documents in one particular months. I was wondering when is customer charged during this process of signing the document, is it when customer actually signed the doc… |
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Normal topic
We are using SMS authentication along with email notification for access to the signing ceremony.
Generally the experience is that the email is sent, the user clicks the link, the SMS is sent and the user logs in with the PIN.
Some times… |
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Normal topic
Hello All,
I am completely new to eSign and to e-signature generally.
I am a C# .NET developer and wondered if any of you can share some knowledge. For test purposes (i.e. assessing Vasco eSign for suitability for our application) I… |
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Normal topic
Hello,
When we are trying to access the document added to the package seeing 'An error occurred' message. PFA.
Package: wswbej1SiaHt2RTcj8VSb9V68BQ=
Documentlink: https://sandbox.esignlive.com/packages/wswbej1SiaHt2RTcj8VSb9V68BQ=… |
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Normal topic
The Date/Time Stamp that gets populated on the signed document is a small font, is this something that can be adjusted? |
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Normal topic
I am new to the eSign process and need to be able to download a completed PDF document not a zip file with the document in it.
I see the process to do that is:
byte[] pdfDocumentBytes = eslClient.downloadDocument(packageId, documentId);… |
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Normal topic
PackageId packageId = client.createPackage(superDuperPackage3);
This works on Windows but when I run it on a MAC I get an EslException with a getLocalizedMessage() of "Could not create a new package"
I am running it on macOS High Sierra … |
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Normal topic
Hi,
If there are multiple documents to be signed, there is a yellow sticky note provided by eSignLive. Clicking on that button gets you to the signature and date box.
Is there a way to remove this setting and have the user scroll down to… |
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Normal topic
Hi,
Is there an API or Java SDK option in eSL to change a regular user to Manager and vice-a-versa?
Thanks,
Sudhangi
|
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Normal topic
currently the first name, last name, and date are placed in the signature block. Can other data also be placed there, specifically the signer's title? Can this be placed with the signature or can it be placed in another location? Is… |
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Normal topic
Hi,
We are implementing eSignature application for our field agents who would solicit electronic signature from their client on their tablet.
Business has provided us a requirement that at the time of signing document XYZ, there needs to… |
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Normal topic
Hi,
Could you please tell me if the following is possible using esignLive UI (we do not want to go the API route)
1) If the package has say 5 signers , can we set it up such that the first 3 sign sequentially and the last 2 in parallel
… |
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Normal topic
Hi,
We are implementing electronic signature capture on some of our documents and I'm currently in the process of setting up outgoing notifications to customer once signature has been obtained. i.e signing
ceremony is complete.
For speed,… |
