| Topic | Replies | Freshness | Views | Users |
|---|---|---|---|---|
Normal topic
Hi,
One of our client is reporting that the "ESL:MESSAGE:STARTED:SIGNER_COMPLETE" event is not showing in console with Mobile Signing Ceremony, under this scenario:
- Have a signer and three documents, first document contains one… |
||||
Normal topic
Hi team,
One of our client is asking whether it's possible to have dynamic logos in their activation email. They want to have different logos per package depending on the recipient information. Any suggestions?
Thanks in advance! |
||||
Normal topic
Hi ALL
We would like to seek help on how we can change the text on the signing URL:
• After a document is eSigned on the portal through a signing ceremony URL, there is a pop-up with “thank you for using the OneSpan”? This needs to be… |
||||
Normal topic
Hi ALL
• Can the font/size of text for the eSignature capture be changed?
Currently when we test in the sandbox environment - i looks very tiny and difficult to read unless we zoom in - please let us know if anyone happen to increase the… |
||||
Normal topic
The Customer accepted the Disclosures and Consent and signed the Contract but left the Rider unsigned. Therefore I cannot sign the Contract because it violates the Signing Order.
How can I get past this outside of asking the Customer to… |
||||
Normal topic
How can i change date format in Evidence summary?
Current Date Apparing as 2019‑Nov‑18 12:15:42 GMT
Required - 18-Nov-2019 12:15:42 GST
Thanks in advance! |
||||
Normal topic
Looking for some guidance on how to obtain an API key for the onprem version of onespan. My question is, how do we generate and use the api key? In our lower environment we have a key that our app uses that is not referenced in the UI and… |
||||
Normal topic
As we're building out our production environment, I've realized we may have an issue with several environments using the same instance of onespan when we are utilizing the event api integration. Can onespan be set up so that we can have… |
||||
Normal topic
I have an a process that necessitates creating a transaction, and keeping it in draft status, well in advance of when it will be released for signing.
(The transactions would generally be released throughout the day on July 1, but the… |
||||
Normal topic
Hi, currently I have a client with large document size (1870k), and this document is combination of several other documents, some of them with signatures, and some of them without . I am looking for the option… |
||||
Normal topic
Hi, I'd like to retrieve the document inside the package and also get package information when package is marked as deleted. Normally, I use API call to retrieve those information when package is available, but since… |
||||
Normal topic
Hi, I tried sendUI to use Q&A authentication for remote signing, I found there is no any restriction for answer. I'd like to know if anywhere in the account can set restriction for the answer? Thanks … |
||||
Normal topic
I found the below information on your web site regarding to minimum software requirement, Could you please provide the details of what specific models are support?
… |
||||
Normal topic
Has any tool been built previously that would allow field values (for data entry fields signers need to input in) for transactions sent via bulk send to be extracted automatically to a CSV file say? At present to colate all… |
||||
Normal topic
I'm unable to remove a sender from our sandbox account. I'm able to log in as the account that i want removed and I've verified that there aren't any transactions. I've deleted them all and I don't see any drafts or archived… |
||||
Normal topic
Hello, I am trying to implement a document with some fields that forces each character to occupie a specific space. The only way I was able to do it right now was creating multiple 1 character textbox for each space but its… |
||||
Normal topic
Hi, what's the difference between "withDocumentToolbarDownloadButton" and "withGlobalDownloadButton"?
thanks, Cindy
|
||||
Normal topic
Would it be possible to share OneSpan sample code for the Bulk Invite Sender Tool – Java? - https://community.onespan… |
||||
Normal topic
It appears that if our senders upload documents close to the 16mb limit then the signers sign when the sender goes to download the documents they are receiving an error (attached below) which we know is NOT a network connectivity issue… |
||||
Normal topic
What is customer experience with international phone number to get OTVC when perform SMS authentication? Is it as good as domestic? Do you have any issue with international phone OTVC when perform SMS authentication? … |
||||
Normal topic
How to exclude Lock user from Signer/receipient search List - I am getting search result even if esign sender/account in Locked status? How can i make sure only Active status users list should be displayed and available for… |
||||
Normal topic
Does OneSpan have what I'll call a super ID that can make changes on any account on behalf of the owners? |
||||
Normal topic
Hi - trying to confirm some data retention setting and its affect on being able to retrieve documents. if we set the data retention at 0 days for completed transactions does that mean that the signer… |
||||
Normal topic
We have developed an API service wrapper for OneSpan Sign, using .NET framework 4.7.2. This service is currently deployed within an Azure Service App. We are investigating the possibility of moving this service to a container and… |
||||
Normal topic
Has anyone have a preference in which browser to use in preperation for OneSpan stopping support of IE in 11.39? |
