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Hello, I want to disable the email notification to an specific signer, I already try this

'delivery' => [
                       …

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Hi, We are using the following API to retrieve the signer signing url GET /packages/{packageId}/roles/{roleId}/signingUrl We are controlling the signing process from within our host application by providing the signing url to the signer…
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Hi,

Is there a way using the .NET SDK, to discard a draft version of the transaction and go back to its previous in-progress version?

 

Thanks

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Hi, In my project, we are implementing eSignlive solution to solicit electronic signature from customers. Besides the signing documents, we have to additionally present a few static documents(docs that do not require electronic signature)…
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I get the error below when I try to run code, and the template shows my name (even though I'm not a signer) and no docs.
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Hi ,

we have the client want to have list in the document such as Jan, Feb, Mar in the list (see the attachment), I am able to create the list from sender UI. but…

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Hi,

I read the website below about naming conversion for document extraction, but I don't see the sample for radio button group, could you please send me the sample?

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Regarding document extraction, I read the following information from your website, and doesn't mention not support for text area, So what's the tag should put in the PDF file…

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Document Extraction doc. All of my subdocuments have among others three fields: A signature field that needs to be captured. A date field that should be auto-entered. In some cases, a printed name field that I want filled automatically…
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While trying to add the document of one package to other package, am getting an exception : Bad Request(400), message:"Cannot upload the document. Please make sure it is not locked." How can I unlock the document and add it to other…
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I have a question related to some custom fields that we are using in one of our documents we're planning to send through eSignLive for the signature process. At the bottom of the document, we have three fields (in this order from left-to…
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Hi Team,

We have below types of documents in the create transaction request.

1. Sign  2. View   3. Accept

Please clarify below questions:

1. How onespansign handles…

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Hi,

Is Document visibility available in sender UI?

 

thanks,

Cindy

 

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Hi,

when my client opened the downloaded document in adobe, it is showing the message (see attachment). as of I know, once document is signed for partial&nbsp…

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I would like to know if anyone has or disables any of the auditing that OneSpan enables in MS Dynamics.
 

I would also like to know if there are any repercussions with disabling auditing for OneSpan in MS Dynamics…

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Currently, we offer our customers a separate download service for signed-documents and evidence summary. Customers, however, want to receive a download to the Electronic Disclosure and Signature Consent. When I found out the related…
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Hi,

what's the difference between "withDocumentToolbarDownloadButton" and "withGlobalDownloadButton"?

 

thanks,

Cindy

 

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Hi team, In our current implementation, the email notifications for package completion event are meant to be sent for each signer, and CC to the package owner by default. For example, if you have two signers, then the package owner will…
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Hi team, Our client was reporting that if they have required radio buttons in their transaction, during Signing Ceremony, it shows warning for each buttons in the group instead of 1 per group. Is this behavior as expected or not? Thanks!
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Hi team, One of our client is asking whether it's possible to have dynamic logos in their activation email. They want to have different logos per package depending on the recipient information. Any suggestions? Thanks in advance!
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In Dynamics CRM, I'm not able to show data from custom entity to the document. I am using conventions for field mapping, but it just shows field name not the data value from Dynamics CRM entity.

In the OneSpan documentation,…

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We had over 20 packages in our e-sign portal that display as expired even though the package was already completed. Does anyone know why that is? The technician indicated that the packages were completed and that signers were not…
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Could anyone tell me what time zone e-SignLive operates under? Is this something we can set specifically for our account?
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Hi, As I understand, the recommended route to use Android Mobile SDK is to use via the Android IDE. We have an environment where we are using Eclipse as our IDE. Is there a documentation that provide details on how to use the eSignLive…
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<a href="$LINK_URL;">REGISTER YOUR ACCOUNT</a>

 

I was wondering if there is a specific URL I should be including in the html code?