| Topic | Replies | Freshness | Views | Users |
|---|---|---|---|---|
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Good afternoon, when generating the download of documents through the OSS - Transaction Export & Download Tool .jar, not all the supports that were signed on the web are evident Through the web on the portal you… |
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How can i change date format in Evidence summary?
Current Date Apparing as 2019‑Nov‑18 12:15:42 GMT
Required - 18-Nov-2019 12:15:42 GST
Thanks in advance! |
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You do have a 2021 enhancement request that is on your priority list to increase the MB size. however in the meantime we are having issues with the ES not being emailed. We've sent out numerous communications to tell… |
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Hi From sender UI, when user click the download button, it will download all the signed document as zip file, is it possible to include evidence summary for each package when clicking ‘… |
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Hi, when I try to create an eWitness account I get this error message: "The Account of this username already exists". What is the procedure for creating a new eWitness account? |
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Good afternoon,
My team is using the On-Premise version of ESignLive. This weekend, we updated one of our environments from version 6.2 to 6.5. We have done this in the past to the lower environments more or less successfully, however… |
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I want to be able to download the signed documents and audit trail for all customers completed transactions? Is there any easy way to do this without having to go through the transactions one by one in the UI or writing an integration?<… |
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Hello,
I have created a template in development environment. Can I export a template already created in development account to production account.
Thanks |
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We had a question come up regarding ability to export individual pages from a completed signature document. This is possible in Acrobat from a downloaded completed docusign file. However when trying to access the same functionality in… |
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I am successfully getting my callback, and am then returning a 200. However with every package I complete I am still getting an email saying that the callback failed. Any idea why this would be? |
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Is there documentation on populating a template before signing when you are creating the transaction from a template? I only see documentation that is uploading a file from a PC rather than using a template that is already created. |
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Hi there. I'm trying to make a textfield required. I see that I can do this when I'm about to send a transaction (see screenshot). Is there a parameter I can include in the textfield in my document so that this field is… |
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I have 5 text fields on my form. Is there a way to make sure the signer (recipient) enters value in at least one of the five textboxes before the signer signs and completes the form? |
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Hello, I am trying to implement a document with some fields that forces each character to occupie a specific space. The only way I was able to do it right now was creating multiple 1 character textbox for each space but its… |
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Few Senders reported that when they set up the Fields such as Signature / Signer Initials they got misplaced from their side however from signer side - the document was fine and can be completed the signing without any issue. |
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Hello, We are witnessing an issue with Document upload with large document sizes. I wanted to know what the limitations are of the platform. The size of the document we tried to upload is 162 pages and it is 2… |
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I am evaluating the use of your product and am wondering if it will accomplish the following task. I will create a sales template that is a sample invoice. Attached is the form i'm looking at.
What i want to do is for each section, say… |
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Does esignlive support fill-in pdf files?
our scenario is that the first signer enters the data in the fill-in pdf & signs it. The document then is routed to the second signer who signs the document to complete the workflow.
please let… |
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Good day, Our users are about to create a new group, and they want to validate, verify, re-use or modify the default.consent.document from a previous team. Normally, I would just create a package and grab a copy of… |
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We're looking to whitelist all possible eSignLive IP addresses for the notification events that we will receive for our packages. Could you provide a list for the sandbox, preview and production environments? It would also be useful to… |
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Hi there,
Did you encounter any fishing emails that mimics OneSpan emails? If yes, what kind? And what would your recommendation to identify a fishing email and then to mitigate risk to open fishing email? … |
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Signer can be configured to receive flattened OR unflattened version document. I’d like to know what is pro’s and con’s about flattened vs unflattened version document? What is your recommendation for signer? |
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Hi, We have a need to flatten a large number of signed/locked documents. The following API call works great for one document at a time: GET /api/packages/{packageId}/documents/{documentId}/pdf?flatten=true Hoping… |
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Hi! All Our team has been leveraging OneSpan createPackage API to create package and call the signingURL to successfully eSign PDF forms leveraging text anchors. … |
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Did something with the last release change regarding the signed pdfs? We have an application that uses itext to merge all our signed pdfs together into one pdf and we flatten them as we do the merging. Ever since the last… |
