| Topic | Replies | Freshness | Views | Users |
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I was a bit surprised to find the PackageService.updatePackage only updates package-level properties and does not deal with the complexities of adding/removing/updating the signers and documents. Given that, I am wondering if it would… |
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Hi Team,
Can you please help us to prepare the JSON request for below data. We are using REST API with .NET. Please find attached document for the details.
Thanks, … |
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Is it possible to have a bar code placed on the evidence summary document? |
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Hi , We are using our own twilio to send SMS. Once the User clicks on the link from email , onespan will call the Callback url configured in account settings with the OTP. And we inturn ,send it to the users by our Twilio… |
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Hi, what's the difference between email template 'email.notify.mobile' vs 'email.notify'? As I known, email.notify is the one send to the signer for signing the document? when the 'email.notify.mobile' is triggered?<… |
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Hi, I'm trying to change the default logo. I used the sample script provided in the forum... ...{"src":"http://www.logo-maker.net/images/common/company-logo8.gif","link":""} but the new image is not displaying… |
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Hello, since the opt_out option is removed in the 11.42 release. What are our options if our client want to sign on paper ? Thanks ! Guillaume Lampron
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Hi guys, We have a case which must to star a signature process in eSignLive with a document that previously was signed by a client with a software certificate. If we launch the process with this document and… |
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Hello Onespan, I am stuck with the issue for a while and decided to post something here.
I am currently using two documents for signing. One document is in .pdf format and this works fine.<… |
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Hello, In this question I am not looking for any technical details or answers to how to integrate as I am fairly comfortable with our ability to do what is needed. Instead, I am just looking for someone who might have… |
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Hi, for example, in my account email template (evidence summary), before click "VIEW COMPLETED DOCUMENTS" button, the wording showed in white, and background color is purple. (see attachment).Once it's clicked, the wording… |
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Hi , we have the client want to have list in the document such as Jan, Feb, Mar in the list (see the attachment), I am able to create the list from sender UI. but… |
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Regarding this thread https://community.onespan.com/forum/disable-email-notification-signer Have there been any additional controls added for email notifications? Specifically, we would like to disable email notifications… |
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Hi Team, |
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In the Account Configuration panel there is reference to something called 'imprint fields' but there is no description as to what imprint fields actually are and I cannot find any reference to this configuration in any guides. |
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Hi, when enabling email.evidence.summary template, is it possible to get signed document only not both signed document and evidence summary?
thanks, Cindy |
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Hi, we are testing the email bounced function and found that sometimes OneSpan does not send a callback for the "fake" email we use. For example, |
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Is there a way I can enforce in a microsoft word template that a user chooses one option from a Radio Group? I do not want to set a default value. I didn't see a way to do this on this page: |
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Specifically the check-box that ensures automatic email delivery of final signed docs.
This is over-written each time to a default un-checked setting, which adds an extra step to the package creation process for user-driven signing.
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Using REST API to create the package along with the documents and return a response package id. After that, we initiate a REST API signerAuthenticationToken passing packageId and email address of the signer which then redirect to an… |
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Good afternoon,
My team is using the On-Premise version of ESignLive. This weekend, we updated one of our environments from version 6.2 to 6.5. We have done this in the past to the lower environments more or less successfully, however… |
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I was wondering if there was any way to have a signer sign twice in the signing order. Here's an example of what I'm trying to do...
I work at a university and we want to put our faculty evaluations in eSignLive. So first the faculty… |
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Guys,
We are having an issue where a signer completed a transaction and then the transaction went into DRAFT mode. Is there a way to see a history to see what happened and what would have caused the transaction to go into DRAFT mode? |
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Hi, In the email template, for example email.decline, is it possible to have more than one bcc email, if so, how to configure multiple Bcc emails with corresponding display_name? the below sample only have 1 bcc email, … |
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Hi From sender UI, when user click the download button, it will download all the signed document as zip file, is it possible to include evidence summary for each package when clicking ‘… |
