Topic Replies Freshness Views Users
Normal topic
Is it possible to retrieve a single signing URL so that all signers can sign at once? Currently with the REST API call we are making, we are retrieving each signing URL based on role.
Normal topic
Can I put the Opt-out button in E-signature consent page? Please see the attached image file.
Normal topic
Hello Folks We have a question regarding the image of the signature when signing. Is the image saved in eSignLive for re-use on the next signing? If yes, how do we enable and use this feature?
Normal topic
Hello, I'm trying to integrate a signature drawner in my website to save the design of the signature and use it to sign with eSignLive. But the string base64 assign to handdrawn field in the package settings doesn't working if the string…
Normal topic
I am currently creating a report about how many customer are signing the documents in one particular months. I was wondering when is customer charged during this process of signing the document, is it when customer actually signed the doc…
Normal topic
We are using SMS authentication along with email notification for access to the signing ceremony. Generally the experience is that the email is sent, the user clicks the link, the SMS is sent and the user logs in with the PIN. Some times…
Normal topic
Hello All, I am completely new to eSign and to e-signature generally. I am a C# .NET developer and wondered if any of you can share some knowledge. For test purposes (i.e. assessing Vasco eSign for suitability for our application) I…
Normal topic
Hello, When we are trying to access the document added to the package seeing 'An error occurred' message. PFA. Package: wswbej1SiaHt2RTcj8VSb9V68BQ= Documentlink: https://sandbox.esignlive.com/packages/wswbej1SiaHt2RTcj8VSb9V68BQ=…
Normal topic
The Date/Time Stamp that gets populated on the signed document is a small font, is this something that can be adjusted?
Normal topic
I am new to the eSign process and need to be able to download a completed PDF document not a zip file with the document in it. I see the process to do that is: byte[] pdfDocumentBytes = eslClient.downloadDocument(packageId, documentId);…
Normal topic
PackageId packageId = client.createPackage(superDuperPackage3); This works on Windows but when I run it on a MAC I get an EslException with a getLocalizedMessage() of "Could not create a new package" I am running it on macOS High Sierra …
Normal topic
Hi, If there are multiple documents to be signed, there is a yellow sticky note provided by eSignLive. Clicking on that button gets you to the signature and date box. Is there a way to remove this setting and have the user scroll down to…
Normal topic
Hi, Is there an API or Java SDK option in eSL to change a regular user to Manager and vice-a-versa? Thanks, Sudhangi
Normal topic
currently the first name, last name, and date are placed in the signature block. Can other data also be placed there, specifically the signer's title? Can this be placed with the signature or can it be placed in another location? Is…
Normal topic
Hi, We are implementing eSignature application for our field agents who would solicit electronic signature from their client on their tablet. Business has provided us a requirement that at the time of signing document XYZ, there needs to…
Normal topic
Hi, Could you please tell me if the following is possible using esignLive UI (we do not want to go the API route) 1) If the package has say 5 signers , can we set it up such that the first 3 sign sequentially and the last 2 in parallel …
Normal topic
Hi, We are implementing electronic signature capture on some of our documents and I'm currently in the process of setting up outgoing notifications to customer once signature has been obtained. i.e signing ceremony is complete. For speed,…
Normal topic
Hi, In my project, we are implementing eSignlive solution to solicit electronic signature from customers. Besides the signing documents, we have to additionally present a few static documents(docs that do not require electronic signature)…
Normal topic
Hi, Is there a way to create a new user in eSL using SDK's or Rest API's? I understand that .inviteUser() is one of the option to create a new user, but that would mean that the user has to actually go through the email and perform the …
Normal topic
We have existing Nintex workflows, using CoSign for electronic signatures. We are investigating changing to eSignLive for signing. Is it possible to have multiple signers in a flow, with some signing in parallel and some signing only…
Normal topic
Hi, We've a form that has multiple radio button groups and we would like to overlay the eSL radio buttons on it. Does eSL allow multiple radio button groups? e.g. a radio button group for Gender ( Male or Female), Employee Status …
Normal topic
I'm getting below error {"Error occured while getting response from handoff - …
Normal topic
Hello, Could you please provide answers to these questions? W What user authentication model will esignlive be using? 2- What digital certificates are esignlive using? 3- Where are the records stored and how are they inventoried…
Normal topic
Is there documentation for what a listener would look like to get updates when a package is complete?
Normal topic
Hello, We have a scenario where we load one package after other. While doing this, the signature captured in package 1 is being applied in the package 2. Can I know why it is happening so? Sample packages: package1 :…