Topic Replies Freshness Views Users
Normal topic

Hi Team,

 

Is there any way to authenticate signer while signing the document from Email. 

Scenario: We just want to block the un-authorized user from signing if that user get access to the…

Normal topic

I have a scenario where we want to consolidate as many forms into the least amount of packages as possible but some forms require two signers. What is the best approach to do this with OneSpan Sign?

For example:

Normal topic

I want to understand the bulk API return value.

{{baseUrl}}/api/packages/:templateId/bulk_send

How can we use the returned value to retrieve all the transactions created by above API call? 

Normal topic

Hey Team,

If we have more than 50 documents assigned to one signer and if the signer get changed in the middle of the signing process. Can we update all the 50 document signers with the single callout.

Can…

Normal topic
Hi, Can we give signature by typing from signature field? In our application, we are allowed just to give signature by typing but not allowed to give signature by mouse scratching or by click. If it is possible, how can I implement this…
Normal topic

Can we use Apex SDK without installing One Span package in the Salesforce?

In other words, can we call below APIs from Salesforce without installing managed package

https://community.onespan.com/products/onespan-sign…

Normal topic
Hello, We have integrated our salesforce application with onespan using APEX SDK for our e-signature use cases. We have this below scenario: 1. Salesforce user XXX sends an e-signature request to customer. 2. Customer signs the document…
Normal topic
Hello, We have integrated our salesforce application with onespan using APEX SDK for our signature use cases. We have this below scenario, could you please check how can we handle this? 1. Email sent to signer named 'John Smith' for…
Normal topic

We create a package from our Salesforce API and redirect the user to signing url in case of in person signing.

Now, we want the tab to auto close once they click on done button as shown in attached screen. By Closing the tab,…

Normal topic

Is it possible to download the signed document and evidence summary PDF as a single PDF with the apex SDK?  Right now we get each file separately.  

Normal topic
First off, this is a very welcome addition to the integration options available. I've been struggling using the REST API directly from my Force.com app. Are there any examples on how to create a simple package, like there are with the…
Normal topic
Hello, I have been searching in the SDK code for a while and I am unable to find how reminders are created for a package. There are ways through other SDKs as well as the REST API and the Salesforce connector. Am I missing something ? …
Normal topic
Is there an example somewhere showing how to set up delegate access with the APEX SDK? KB
Normal topic

Good afternoon, we are beginning to become familiar with and use the designer.  In our pattern, we are adding the signer recipients prior to rendering the designer.  Is it possible to remove the OSS portal user as a recipient…

Normal topic

Hello, We have integrated our salesforce application with onespan using APEX SDK.

We have an use case where we ask Signers to upload some additional documents (eg Driver's license, void cheques etc). We used the…

Normal topic

Reading these two documents:

https://www.onespan.com/blog/onespan-sign-developers-consent-document-vs-default-consent-part1

https://www.onespan.com/blog/onespan-sign-developers-consent-document-vs-default-consent…

Normal topic
Hi, We're experiencing an issue with our Email sent from OneSpan where we select the package's language as French, the signer's language as french, but they receive it in English. This has worked in the past without our code changing to…
Normal topic

Hi,

We want to load the Onespan template for e-signing in a Lightning component or in a LWC so that users dont have to open the mailbox to e-sign the templates. 

By this, we can embed OneSpan as a part of our…

Normal topic

We need to push our signed documents into an eOriginal vault. The instructions say to push it through a "data" field in the API.

Question #1: Location and Procedure

There are data fields in the root…

Normal topic

I am getting the following error. I'm using the code in a Salesforce Flow. This works perfectly in the first sandbox. But I'm beginning to move this to production and something is not working. I've spent about 4 hours trying to figure…

Normal topic

I am working through the OneSpan Sign APEX SDK and running the getSessionId() is giving me this result:

OneSpanRESTAPIHelper.OneSpanRestAPIHelperException: Error authenticating to OneSpan: 404 - Not Found - {…

Normal topic

We are trying to implement one use case using APEXSDK per below provided URL.

Normal topic

Hi all,

What does the following error message mean when trying to pass through a Salesforce attachment to OneSpan?

Error creating OneSpan package with documents: 520 - null - error code: 520

Normal topic
A client is receiving an error, they are trying to add a second signer to a package. This second signer will always be the same individual and will be signing after the first signer has signed. They have created a Signer Label within the…
Normal topic
Hi All, Please could you help me with esignlive convention and salesforce SDK I am trying to find out if there is anyway to esginlive convention during create package using Salesforce SDK Any code or snippet will be helpful. Thank you…