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We have encountered an issue where customers who have an "_x" in their Email address are not receiving their esignlive Emails. Upon investigating the code it seems the EsignLiveJSONHelper.remove_x(String jsonString) method removes all…
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Are we able to merge data onto a document and also set it as "accept only"? 

I am following this blog post but wondering if we can stamp the fields on the document with values too: https://www.onespan.com/blog…

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Sorry for all the different posts, but I thought it'd be better to have each question separately so they're easier to search. Another thing I'm going to need to use is to get the Audit information like in the evidence summary PDF I can…
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Hey there, I have a situation where I have an existing package and I'm trying to add a new document to it with text anchor fields. The part to create the document is fine, but my issue is to add an extract anchor to it. From what I've…
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Is there an endpoint to add multiple documents to a package? The APEX SDK appears to only have a method to add one at a time. Trying to minimize callouts from SF. 

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Hi, We are integrating esign with Salesforce. When we create a package, the owner of the eSign Live becomes the sender of the package. Is there a way to send the package as another user in esign account? Regards Ranjan
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Hi,

 

Is it possible to add a field to allow users to input a job position? And make it a required field?

I'm struggling to find a TYPE & SUBTYPE to support this requirement.

 

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Hey Team,

 

I am working with Text Tag Extraction and going through the blog i.e. https://community.onespan.com/documentation/onespan-sign/guides/feature-guides/developer/text-tag-extraction#tab-header-4

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We are using the APEX SDK plus OSS event notifications to manage our signing ceremonies. Salesforce sends out all emails to the signers with the OSS url.   However, we have a use case where a document has 4 signers and the last…

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HI Team,

How can we allow a particular signer to upload a signature file into the agreement?

 

I know how to do it from UI but need to do it using salesforce apex code. Right now we are just adding the…

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I am trying to debug an issue with injecting data via Apex SDK into a merge field to a specific PDF form and it's failing. It is working on other forms we have.  Are there some known incompatibilities with certain types of PDF…

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I am using a sandbox so perhaps the class definition does not match what is there. I get an invalid primitive error on the following code snippet: string pkgId = ESignLiveExamples.createPackageExample(); ESignLiveSDK sdk = new…
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I'm wondering if the APEX SDK has the ability to create a sender. I see that some of the other SDKs can.

 

https://community.onespan.com/documentation/onespan-sign/guides/feature-guides/developer/managing…

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I am trying to use ceremony settings in salesforce to customize various options, but they do not seem to render.

Please help me understand what i am missing. I could not find appropriate documentation for each node.

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We were successfully sending transactions and documents to OneSpan until the start of this week when we started receiving the below error. I have also put the invoking code below, it is based on the Apex SDK. It's a weird error as this…

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Apex SDK sometime appends _X in the template name 

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I have a few questions about the authentication pattern for the APEX SDK. I think I know the answers but I'd like confirmation:

  • What is the life time of an API key?
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Transaction is being created in One Span through apex but transactions are not being created in Salesforce. What's the process to create the transaction in Salesforce?

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Hi Duo,

 

We have one scenario in which we have 2 salesforce orgs. For the first org we want to submit the pdf for signature using APEX SDK and in the another org we want to sign the pdf from…

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Hello, We have integrated our salesforce application with onespan using APEX SDK for our e-signature use cases.

We are using a text tag to capture signer's tax number : {{esl_TaxNumber:Signer1:textfield:value(""),size(160…

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Good morning! Is there a method to retrieve the IP address of a signer via API or otherwise?

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Hello, We are new to onespan. We have integrated our salesforce application with onespan using APEX SDK for our signature use cases. Currently we are generating the documents with Conga and while generating the documents we are placing…
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I am working on a solution to create a package containing a single document.

When I use a .pdf file, this works fine - the document is sent; a signing URL is generated and I can sign.

When I try to use a .docx file,…

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We have a use case for the sender to attach an additional PDF document to the form in the package.  For context, our implementation has a library of forms that our users can select from with pre-defined merge…

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For attachments that are uploaded, how can I get the file extension (PDF, jpg, tif, etc...)? I only see these attributes on OneSpanAPIOjbects.AttachmentRequirement:

            this.data =…