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Can we have multiple occurrences of a same signer on a document
https://community.onespan.com/user/duoliang

Hi Team, We have a document that has three signers whose signature is needed at three places in a document. **Signer 1**, **Signer2**, **Signer3**(So the total number of Signature blocks should appear are 9).

However, in our…
Determining when last Form has been signed in an IFrame

In our current (pre 11.42) implementation, we are presenting forms in an iframe, and incrementing a counter in JavaScript, which will also forward to different page when all forms have been signed.    

 &lt…
Multiple Signers With Same Email

Trying to follow the example here: https://www.onespan.com/blog/onespan-sign-developer-multiple-signers-sharing-same-email

But I am getting the exception below when I add a second signer with:

    …
Downloading Signed Documents

Hello

I followed the guide for downloading signed documents from this https://community.onespan.com/documentation/onespan-sign/guides/feature-guides/developer/downloading-documents


I was able to download…
Java SDK giving a password Protected File
download documentsJava SDK

Hi,

 

We are using JAVA SDK v11.47 , we are downloading the PDF using the below code that is there on your developer portal. 

Observations:

1.  The files that we download using the…
Locating an API Key
Hi, I am trying to find my API Key that is mentioned in the following step by step guide. https://developer.esignlive.com/guides/quick-start/creating-and-sending-a-package-java/ The first few lines define your connection information for…
Retrieving HTTPClient to add Connection Timeout
Using the Java SDK, is there a way to retrieve the HttpClient to add a connection request timeout (ie. for instances where OneSpan may possibly be down)? Thanks!
How to create a groupID via JAVA SDK?

I'd like to know how to creae a groupID via JAVA SDK? BTW, I know how to create a groupID from sendUI.

 

Thanks,

Wendy
Notify call

Hi,

I only enable notify email in my account. when the package status is SEND, when call notify, can receive an email to launch signing ceremony. After I finish the signing this package and package status is COMPLETE, then I…
Signer Role

I am looking for a place to store a signer's role. The idea here is we can store an attribute against a signer that allows us to find the proper signer based on some role in our workflow. I tried to use 'signerType' - but it seems the…
Create Package from template and adding another document to sign

Hi!


I have some templates that define some pdf file to be filled and signed over the OSS Session.
For all of the created transaction, we are also creating a custom pdf that needs to be signed by the same…
OneSpan Callback not returning GMT-0 time
callback event notificationevent

I am currently in CST/ GMT-5 but the callback is returning GMT-4 for the createdDate time.

I am on the onespan sandbox could this have an effect?

 

Edit: updated subject to GMT-0 time
Get URL
Hi, User want a popup kind of thing that show all detail of a package. I tried designer mode but it is not working if package is in Signer_Pending mode. Thanks
is it possible to invite a sender via JAVA SDK?

Hi,

Is it possible to invite a sender throught JAVA SDK? If yes, how to do it?

Thanks,

Wendy

 
Document getData() returns empty
Java SDKdocument

We need to retrieve the document associated data using the SDK. In Postman, we can view the document data using REST /packages/{packageId}/documents/{documentId}.  However, we are getting an empty map using the getData() method…
Notify the Notary

Unless I missed something, the notary assigned to a package thru the Java SDK does not get an email notification. Is there a way to have the system send an email to the notary with the login link as is done for other signers?
how to define optout reason in French

Hi,

the optout reason is configured under package.settings, but package.settings doesn't have French language. how to define French optout reason?

 

thanks,

Cindy

 
Query the current signing order
Java SDKCurrent signing ordercurrent signer

Now sure if this has been asked before, but we need to retrieve which signer was last sent the signature email by OneSpan, including the signing order of this signer. 

Thanks!

JP
Change Incorrect Signer
Javachange signer
If I accidentally send a package to the wrong email address or the wrong signer, can I modify the package I already sent? Or do I have to delete it and start over?
Inserting a image as signature
Hi, I need to insert an image as the signature. Is there a way to do that using sdk? Thanks Jay
How to validate if a document holds required text-anchor?
validate textanchors
Hello Team, I have the following scenario: I am trying to create a Package with a PDF document, which is provided as binary stream. I also want to add a Signer(s) Signature(s) and to locate these through corresponding text-anchors. In…
Autosign a Document
Hi There, In our application, we generate a certificate for the end user when they complete the transaction and we want that certificate to be automatically signed for the user without any interaction from us. Is such kind of integration…
iFrame in Chrome
iframecookie
When accessing a session URL, I can see that eSignLive returns a few 302s and the browser does some redirects. For whatever reason, Chrome cancels one of these redirects when it's in an iFrame (https://sandbox.e-signlive.com/packages/…
Signing Session in iFrame Error
iFrame session
After creating a package, I get the session token for that package, and return the access signing URL which I pass to an iframe. The ceremony comes up but with this error at the top in a red box: “Unexpected error. We apologize for…
Get all Trashed packages
Is there a way to retrieve a list of packages in the Trash folder using Java SDK? I understand Trashed is a property not a package status. But I need to purge all packages that are trashed. Getting a completion report on the package…