| Topic | Replies | Freshness | Views | Users |
|---|---|---|---|---|
Normal topic
One of our customer has an issue regarding - Chinese language at package level-.
Here is the details :
When they are sending the package with language code like below but it still setting “English” only in OneSpan. They have tried… |
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Normal topic
Hello,
We are trying to determine which signatures have been signed with the following method:
eslClient.getApprovalService().getAllSignableSignatures(documentPackage, documentId, signerId)however we get the following error: … |
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Normal topic
Hi,
We need to send a document to one or more signers and then sign as a company (we are the last signer). Also, we need to write some info in the document at that moment. So, I added a textField in the document with no value when… |
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Normal topic
Hi,
Is there a way to use the field extraction feature and also set the name of the (form) fields in the pdf to store the data.
In my PDF for signing I set the following:
Field [Title], Value [Project Manager]
Field [[Client… |
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Normal topic
Hi,
I am trying out the Text Tags for configuring the signing over the API and getting this error as I try to create the package and send. Can you have a peek - I suspect that it is something simple :(
This should be the… |
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Normal topic
As part of our use case there is a statement on a form where the client acknowledges receipt of a document. ideally there would be link on the document which the signer could sign during the signing ceremony if they wanted to review the… |
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Normal topic
Hi team,
One of our client is encountering an "java.lang.UnsupportedOperationException" error when trying to update document visibility for a package. See their code snippet below:
DocumentVisibilityBuilder documentVisibilityBuilder… |
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Normal topic
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Normal topic
I've a request for clarification on the proxy configuration options.
When should withHttps be used versus withHttp and what difference does it make? It isn't clear to me that it is straight forward as I've seen sample code showing… |
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Normal topic
Our java application runs on WebSphere 8.5.5 and IBM Java 1.8
When attempting to connect to OneSpan the TLS Cipher negotiation is resulting in dropping down to TLS 1 which OneSpan then rejects.
So in the java sdk com.silanis.esl.sdk… |
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Normal topic
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Normal topic
Hi team,
I am trying to modify the package expiry date using Java SDK (11.21), even though I am getting 200 success response but it is not reflecting or updating.
Please find a piece of code which I have used.
… |
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Normal topic
Please find following requirement
condition-1: We have three signers, need to be signed.
condition-2: if signer one and signer two had signed and signer three not yet signed, if the package going to be expired in one day then we need to… |
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Normal topic
FYI,
We have received two emails,
1)
Dear Madeva,
You have been added as a signer to the eSignature at IBM package "ID-00001507".
.........
........
And it has Go to the eSignature at IBM package buton
after… |
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Normal topic
Hi team,
One of our client is asking about this feature, which was used to be available in Classic Sender UI, while not yet implemented in New Sender Portal. Client is using Java SDK, so is it supported in Java SDK? If yes, could you… |
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Normal topic
Currently on an older version of Silanis/OneSpan for an Oracle based Financial System, and thinking about making a move to a different digital signature solution. One of the challenge I see is validating documents and requests that were… |
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Normal topic
Hi,
we upgrade SDK to 11.25 (was using 11.0.2), we noticed that the locale has been changed
in 11.0.2, when we sent 'fr-CA' to SDK, SDK will translate to api package as 'fr'
in 11.25 when we sent the same request, SDK translate to api… |
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Normal topic
Hi,
I'd like to know how to download the flatten version of signed document via REST API? does it also configured in the account level?
Currently, we are using something like the below, it's giving me unflatten one.
https://dev.esl.cibc… |
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Normal topic
I have done following steps for the mentioned package, please let me know if there is issue with the steps,
Step 1: package had created and sent with due date ‘2019-12-31T18:30:00Z’
Step 2 : I am Listening ‘PACKAGE_EXPIRE’ event and on… |
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Normal topic
need Certification to connect onespan api's from rest template. Could someone help me by providing one span certification . So that i can test from Rest Template . |
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Normal topic
Could you let me know what is the difference between e witness and evidence summary? Thanks Wendy
|
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Normal topic
Hi What is length limitation for emailMessage for both package level and signer level in on-prem version 11.25 via JAVA SDK call? Is it 4000 characters? Thanks Wendy |
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Normal topic
Hi, 3 separate packages A, B and C are created via Java SDK, I'd like to know if OneSpan can associate these three packages together based on a unique id and treat these three packages like a… |
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Normal topic
Hi, When an attachment can be added in a package via JAVA SDK? Could you share a sample code? Thanks
Wendy |
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Normal topic
We create a package from our Salesforce API and redirect the user to signing url in case of in person signing. Now, we want the tab to auto close once they click on done button as shown in attached screen. By Closing the tab,… |
