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Hello, I am working on an eSignLive integrtion through the SDK and I have the following requirement for multiple signers: Given: a DocumentPackage for signing with eSignLive and 3 Signers. Then: 1st&3rd Signers should "Click to Sign"…
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Hi, Can we send metadata with each document? In our application, we want to store multiple keys for each document. We thought about using the document Id, but it quickly became too complicated. Is there a way to store metadata for each…
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Hello there, I have an eSignLive integration, using the SDK v11, where I am able to Create& Send package for signing to:
1.  Three Signers with corresponding "Click to Sign" signatures 
2. and another - 4th signer…
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Hi, Is there a way to delete all the layouts in my account?
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Hi, When I try to updatePackage() I get the following exception. I am trying to update the package with additional signer information to a placeholder block in the document when I get this problem. Any idea why would this happen? com…
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Hi, Is there a way to build a package such that one signer would sign 2 documents. Here is an algorithm that I am looking at: 1. Use PAckageBuilder to build a package named 'OriginalPackage' 2. Add 'signer1' and 'signer2' to…
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Hello Team, I have the following scenario: I am trying to create a Package with a PDF document, which is provided as binary stream. I also want to add a Signer(s) Signature(s) and to locate these through corresponding text-anchors. In…
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Hi, I was wondering if it was possible to update a signer's email address after a package has been sent? I was looking at the Java SDK and noticed this: Signer signer1 = eslClient.getPackageService().getSigner(packageId, "insured1")…
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Hi There, I am using the example provided on this page : https://developer.esignlive.com/guides/quick-start/check-package-status-and-download-documents-java/ In this example, there's a line to check the Signing Status: SigningStatus…
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Hi There, I am trying to create session token to access the eSignature in an iframe. I am using the following code to generate and send the document: DocumentPackage documentPackage = newPackageNamed( PackageName ) …
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Is there any specific configuration required for setting up callbacks, like firewall setting or enabling a port. We are working in closed network inside the customers premise. Regards Surya
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Hello, I'm looking for a way to unlock a sender through the Java SDK. I know that a sender can become locked after attempting to delete a sender when they have currently active transactions, and I've also see that the sender can become…
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Hi There, I am working on creating a package with a document that has an Id assigned to it: .withDocument( newDocumentWithName( "Second Document" ) .fromFile( "src/main/Resources/document.pdf" ) .withId( documentId )
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Hi There, In our application, we are using one particular email for communications and we want the emails that go from eSignLive to the customer using the same email. However, the eSignLive account is not registered that email and I was…
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Question: We have a business process where internal users need to quickly sign documents that have multiple signature locations. Ideally, we would want our users to access a document, view it on screen then with a single click sign all…
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Hi There, According to the requirements we have, if a person doesn't completes the purchase by paying but has signed the documents, if that person comes back again after certain number of days, he needs to do the whole transaction again…
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Hello, We're currently running into an issue when the sender of a in person package also needs to sign a document within that package. Using the instructions specified in the
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Hello, I am looking through the Java SDK for a way to programmatically lock a signer, I've attempted to use the PackageService.updateSigner() method but found that it won't update the locked flag on the sender object. I've also looked…
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Hi, We've discovered some behaviour that seems strange/inconsistent to our team. It may just be a case of not understanding the APIs properly, but either way hopefully you can help us out. Our application supports both remote and in…
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Hi, Bit of an intermittent issue that we've run into on a production server, but we haven't been able to figure out the cause. We have a document that's about 2 pages long, and it's used to create a layout. The layout looks fine. When…
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I'm interested in modifying a signer's challenges on an existing package that hasn't been sent. In some cases this means adding a challenge for the first time. In other cases this means first removing existing challenges. Here's some code…
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Hello, I am running into an issue when attempting to remove a partially signed document from within a transaction. I've made a similar…
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I would like to make a suggestion to be a bit more specific in the maven artifact name of the java sdk. Right now it is defined as: com.silanis.esl sdk
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I'm experiencing an issue when I try to update a signature type from click-to-sign to capture, after a transaction is created. We have tried the modifySignature method using the Java SDK and it seems like this approach does not work. FYI,…
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Hello, I've noticed that creating documents with names that contain the windows restricted file name symbols ( ":\|/*?<> ) will cause the documents to be shown in the signing ceremony and audit information with those symbols replaced by…