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Hello, would help me understand what I'm doing wrong ? The method is called in package creation process. In the following are the values for Mobile signature method compare with Mouse capture. I don't see any problem for Mobile signature…
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Hi, How can i use SDK to set multiple signature block on the same document for a single signer and the values to be passed dynamically. I have a list of coordinates which specify the position and size of my signature block for a…
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We have a requirement to pass in empty firstname and lastname, The POST API returns an error when the firstname and/or lastname are blank. Can that restriction be removed?
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Hi We are testing boundary conditions for email length and are getting the following error when creating a package. can you tell us why theis email is being rejected? : Response code: 400 : Silanis Error Response: {"messageKey":…
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Hi, How can i set the redirect url for a transaction? In my case, after successful completion of signing event, i am required to load a specific page and need user inputs on it (and not just a thank you dialogue) Thanks
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When trying to create a signing URL in an In Person signing scenario, I am getting the following error when trying to retrieve the SessionToken to use with the URL.
SessionToken sessionToken = eslClientWithHttpProxy.getSessionService…
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Hi Whats is the difference between Document Signed vs Recipient completed signing Thanks Mario
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Hi, This forum has been such a great help so far, that I figured I'd post here on the off-chance you can provide some guidance. We're working on displaying the Signing Ceremony iFrame within our application on mobile devices …
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HI, Is it possible to get the api key of the sender who sent the package. Thank you, Sudhangi
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Hi, Is there a way to cancel package after send. End user want to cancel sent package. Thanks, Danish
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Can somebody help me finding the right way to convert co-ordinates from inches to pixels while sending it to eSignLive Java SDK to create a package?
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Hello! Thank you for reading my post. My understanding is that the notification email (email.notify) is the only email template that can be triggered programatically from the eSignLive system. I had a few questions on this functionality:…
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After creating a package, I get the session token for that package, and return the access signing URL which I pass to an iframe. The ceremony comes up but with this error at the top in a red box: “Unexpected error. We apologize for…
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Hello I am not able to fetch the documents after signing a package. Following is the code I use to fetch and extract the documents for a signed package: import java.util.zip.ZipEntry; import java.util.zip.ZipInputStream; import static…
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Hello Can anybody please help is finding a way to specify a callback endpoint while creating eSignLive package using Java SDK? Thanks Sudipta
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Is there a way to disable the consent page, that pops up before signing a document, using the SDK while creating a package?
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Hi, My scenario is, we want to customize the emails send to signers so that the link is not sent in the email and they are just provided with instructions to login into our application to do so. Now, my question is, after creating…
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We are not able to render the generated signing url in our browser or iframe. The page used to display the consent form but it now remains blank. PFA images of the console logs while attempting to open the signable document.
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Hey is there a way to retrieve the read only version of a document that is out for signing ? Thanks
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Hi, When 'eslClient.getPackageService().getPackage({packageID}).getSigners()' is used, it gives a list of all signers including the sender as one of the signers. This is the case even though the sender has no documents to sign. Is there…
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Hi, I am trying to use ReportService call from JAVA SDK and noticed that it does not have the up to date data about the senders. For example if I generate a report using eslClient.getReportService().downloadCompletionReport(PackageStatus…
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Hi, I am unable to insert document with an existing package. My sandbox api key and url work fine. But my company api key and url show errors. My code: import java.io.FileInputStream; import java.io.FileNotFoundException; import java.io…
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Hi, How can the same person give signatures different documents in a package in the same browser in person? Thank you.
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esignlive's httpcomponents version is 4.3.6. We were previously using 4.0, and I updated our builds to use 4.3.6. We have now run into an issue where that breaks another of our third-party dependencies. Is esignlive compatible with 4.2.2…
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Are special characters allowed in Document name while creating package?