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I am trying to use the mobileCapture feature - when I open the document on a PC and click on the "Sign with Mobile Device" button - I get a message that "the requested feature is not available with the current license" Also i am unable…
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I am using a text area field in my document - however i cannot get it to automatically word wrap.. here is a snippet of the code .withField(FieldBuilder.textArea() .withId(new FieldId("signerComments")) …
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Dear, We got a PDF document with multiple locations where we need a signature (page , x and y locations are already know) But we would like to have a single button option, like with the option Position Extracted. Is this…
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Hi, I need use external signer verification to register the sign and verify if is correct redirect the signer ceremony when Signer sign from PHP url. I have the code and structure necessary for create package and manage with Signers,…
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Is there a method for downloading the Evidence Summary Report for a Completed package ? I figured it would be included in the
downloadZippedDocuments(packageId)
method but it is not included. From the eSignLive GUI I know…
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Hello If a document has multiple signature blocks, on clicking the first signing block a popup appears to capture the signature and from the next signature block onwards it applies the captured signature to the signing block. Can we stop…
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We have been facing slowness and unresponsiveness for SDK method calls as well as API calls. Are the services down?
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From the eSignLive UI there is an email button with the words "Remind" underneath. When clicked it sends an email reminder to all signers that have yet to sign. Is it possible to replicate this action of sending an on demand reminder to…
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Does the ability to download a completed package have an expiration?
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Hi, I'm looking for a way to add signatures to multiple documents in package in one API call instead of having to make separate calls for each individual document. We're looking to accomplish this so that we can reduce our total number…
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Hi, I am looking for some code snippet to add a participant to just "Accept" the document instead of signing. Can anyone please give me some help? Thanks, KK
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We are trying to launch an inPerson signing ceremony from a new IE or Chrome tab/window on an iPad Mini. In landscape mode the ceremony scales as it should and everything fits left to right, however in portrait mode the ceremony to does…
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Hi, Is Optional signatures feature available now? If so, please provide me the link for latest documentation.
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HI All, Can you help me to convert the below API request into equivalent SDK code to create the package(with one document file as attachment to sign off): { "name": "packagename", "status": "SENT", "roles": [ { "id":…
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Hi Team, I'm aware that there is "autocomplete":false in REST API which is used to enable the "Review Before Completion", I was wondering is there an equivalent way in Java SDK? Thanks in advance. withDialogOnComplete - gives an…
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Hello I am using the JAVA SDK to send signing co-ordinates and a base 64 document stream to eSignLive and get a signing link. The co-ordinates that I use consider top left corner as the reference origin (0,0) and calculate the signing…
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Hi, We are new to esignlive, and developing with JAVA. After going through few guidances, I found when creating a package, some code using PackageId packageId = eslClient.createPackageOneStep(documentPackage); and some code using …
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I was successfully able to change my package status to DRAFT by using the code supplied in your guide. See below:
EslClient eslClient = new EslClient(api_key, api_url);
eslClient.changePackageStatusToDraft(packageId);
However,…
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Hi, I am unable to create a package with the JAVA sdk for the attached document. I am getting an eslServerException with a technical message ' error.eslx.inputValidation.documentPreverifyError'. I saw a post on the same topic and based on…
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Hi, I am receiving the error [401, Unauthorized] response when creating a package with JavaSDK. Here is the error message: com.silanis.esl.sdk.internal.EslServerException: Could not create a new package Exception: HTTP POST on URI https:/…
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Suddenly got these errors. Could any tell me why? thanks 13 Nov 2018 14:29:06,983 - ERROR - STDERR - Nov 13, 2018 2:29:06 PM com.silanis.awsng.web.rest.util.JacksonUtil deserialize SEVERE: Failed to deserialize json string: {"messageKey…
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Is it possible to skip an optional signature, or to mark it as complete without signing it? We would like to achieve this using Java
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Hi, We’ve been noticing some odd behaviour in the layout designer recently. We’ve seen the signatures displayed below where they should be when first opening the designer and also seen the signatures jump down after releasing the…
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One of our customer is currently working on rewriting their functionality for changing a package status to Draft, and they are running into some issues with getting the sdk’s functionality to work. Here is the code that…
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We are using
SignatureBuilder.captureFor()
to ask for a handwritten signature, but after the expected user signs, not only the handwritten signature drawn shows up, but also the full name appears, it seems the full name…