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Hello, I am trying to apply a layout that is created with PlaceHolder for signers. In my package I add my real signers with email and would like to map each real signer to a placeholder in the layout. What is the best way to do this?…
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I want to update the status in my database as soon as user sign the document. I haven't found code to get the status as soon as signer sign the document. I did register all the even using callback example code. when some activity happens…
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Hey ! I was working on the Java SDK to retrieve all the templates and their ids that I had created for a particular user, in the form of objects or lists. Is there a simple way to do this. If yes how do I do it ?
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Hi I am getting the above error while running the sdk examples on tomcat server. There are no other compile time dependencies other than the sdk itself correct?
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Hi, How can we hide the package owner in the drop down list of signers in the designer view (when the owner is not a signer)? Thanks,
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According to this page, field injection is for text field only. Is that still the case for Java SDK 11.0 which I'm using? We have forms that contain texts/radio buttons/drop-downs, etc. http://docs.esignlive.com/content/c_integrator_s…
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Actually it's 2 questions, sorry (don't want to create a thread for every minor Q) 1. After a signer completes signing a document, there'll be a "Thank you for for using e-Signlive" pop-up, if it's closed, the sandbox will show the…
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Hi, We are noticing a surprising behavior when using the REST API to create a package, compared to a package created using the UI. When we use your quick start "Create and send a package" (https://developer.esignlive.com/guides/quick…
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Hi, What should be the http response code returned by the notification callback handler? Does esignlive care about it at all? Is 204 (NO CONTENT) ok? Thanks,
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Hi, With the default security settings on Safari "Allow from Current Website Only", our application is unable to open either the designer or signing ceremony windows in an iframe. The problem seems to be in setting/creating a cookie. …
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Hi, I'm having some issues when trying to clone/copy an existing layout in order to modify the signatures without affecting the original layout. I've attempted to call createLayout method in layout service on the original to recreate,…
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Hello, We're looking for a way for a signer to be able to Decline or Opt-Out from signing, but will still let us complete the package and persist the evidence summary. Our current plan is to remove any of the documents that need the…
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We are trying to integrate our application to esign live and noticed that opt-out option is not displaying on the esign ceremony. Below is the code, I am using to configure the package. DocumentPackage documentPackage =…
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I am using the Java SDK version 10.10.1 I am creating a package with one document. There is one Signer. This signer has a FULLNAME signature and an INITIALS signature. This is the sequence of my code: 1. Call to EslClient.createPackage…
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1. Is it possible to show user a custom popup after clicking on OPT-OUT button? I would like to display a popup window with a confirmation to the user, that he is discontinuing the esign ceremony process with OK and Cancel…
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Hi, i am trying to integrate our web application with e-signature and display the "package view" for sender in iframe. What i CAN do and what is working is to obtain a session and build a package view for sender: private String…
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Hi, I have a requirement where I have a template with placeholders for signers. I need to create a new package from this template and replace the signer Placeholders with actual signer info. I referred to the…
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I have a custom consent form as the first document in the esign ceremony with OPT-OUT and ACCEPT buttons. I would like to know if there is a event notification that esignlive system sends out when User click on "Accept" button.
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I would like to create my own "Accept" and "OPT-OUT" buttons with a custom message as popup to be displayed when user click on OPT-OUT or Accept button. I would like to know if there is any service available in EsignLive that I can call,…
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Hi, I am wanting to add some extra fields to the evidence summary PDF that can be viewed after a signing session is complete. I have tried to follow the tutorial for Signer Session fields, but have not been able to get it to work …
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Hi, I need to know how to get the layoutId of an existing layout that was created using eSL web portal. The requirement we have is; The user will send the layout name, document and signer info, we then need to go fetch this layout and…
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Hi, i have a problem when trying to generate a URL with sender authentication token to package view. When i do that on old-instance (sandbox.e-signlive.ca) its working fine. But when i do that on new-instance(sandbox.esignlive.com) its…
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Hello, Hopefully a quick question, but I'm attempting to use the DownloadedFile class (com.silanis.esl.sdk.io.DownloadedFile) when downloading signer attachment files using the line:
DownloadedFile file = eslClient…
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Hi, I followed this guide to format my PDF to accept signatures for my client1 and client2. However, client2 is an optional signer. She does not have…
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Hey, I am looking to include SMS authentication for a signer by first creating an authentication object and then including it in the constructor for the Signer object. I have been able to do this with the Q&A authentication as…