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Hi, I'm using the Java SDK and trying to open the signing ceremony as the package owner (sender), when the package owner isn't a signer in the package. My assumption was that this code would work: String signerAuthenticationToken =…
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Hi, if package only contains review form(no signature required), when calling SDK to sendPackage, it returns error. Is it expected behavior? Thanks, Cindy
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Hi, we found out that for some packages when it's in "DRAFT" status and package expiryDate passed, the package status becomes " EXPIRED", but some of them are stay as "DRAFT". I'd like to know what other business rule in e-signlive to…
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Hi, We are sending a PDF with fields for signature and date. The date is currently injected and is the package creation date. We were wondering if there is a way to have the date be the actual signing date. We don't want the signer to…
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Hi, Our integration with eSignLive includes some document merge functionality - where users create a layout for a "template document". Once the template is merged with client data, the layout is then applied to the merged document. The…
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Hello, I am running into an issue when using a layout that was created with placeholders that specify both an ID and a description. The layout can be successfully created and viewed, but the layout cannot be applied to a package. This…
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java.lang.NoSuchMethodError: org.apache.http.entity.StringEntity.(Ljava/lang/String;Ljava/nio/charset/Charset;)V at com.silanis.esl.sdk.internal.RestClient.post(RestClient.java:98) at com.silanis.esl.sdk.service.PackageService…
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Apologies if this is a duplicate. I may have trashed the last thread accidentally. Hello everyone, We've been seeing errors uploading documents asynchronously using jar with dependencies 11.0.2. com.silanis.esl.sdk.EslException: Could…
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Hi, just a quick question about creating input fields using text tags. I've noticed that after adding any fields to a document with text tags they are all become associated with the first signature for that signer, is there a way to…
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I emailed support earlier, but I'll post the question here too in case it leads to a quicker/better resolution. I'm running into this error in Sandbox when accessing a URL that redirects to the sender's designer view. https://sandbox.e…
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We would like to do AutoEsign in our project .But we don’t want to send email and the documents (preview or download) to the user .Is it possible to do that?
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Hi In case there is exception when we handle a call back from Silanis, can we send back a HTTP error response (4xx) to Silanis, so that Silanis can attempt to redeliver a callback. If Silanis does redeliver, then how many times…
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1 What kind of encryption is used for the callback by esignLive. (TLS 1.1 , TLS1.2 or SSL) 2. For the callback we are investigating the possibility of using an ipsec tunnel. Does silanis setup ipsec tunnels to its customers? …
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Hi In the callback setup example prorgram My callback URL is given in the following variable private static final String URL = "http://my.url.com"; Can I add a port number to this URL? Will the URL below be a acceptable to Silanis…
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Hi Can we set a CAPTURE field to optional? If so can you send me a link to the latest object docs. This is latest one that I can find. http://docs.e-signlive.com/10.0/schema/index.html#package Regards Mario
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Currently when the signer signs one CAPTURE field, then the other CAPTURE fields for the Signer are populated with the signature automatically when they are clicked on. Can this be prevented. We need the signer to physically sign all…
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Hi If the text field is full, doe eSignLive automatically resize the font to fit the field. Can the amount of input characters be limited for the TEXTAREA. Thanks
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Hi How can i find out from the object docs if a field is mandatory or optional. For example Firstname is mandatory for creating a signer , but the docs dont seem to indicate that it is. http://docs.esignlive.com/content/c…
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Hi Is it possible to have radio button options , instead of typing in text for challenge answer Regards Mario
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Hi, when we use SDK to create a package, and got error message "error.eslx.inputValidation.documentExtractFieldType", please be advised what it's for and what's the root cause for this error message. thanks, Cindy
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I am trying to place a consent field inside a document based on the following text Non−Registered Savings Account I am getting the following error , due to the – in the string. error.validation.verifyDocument.documentExtractError …
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Hi, I am trying to embed the signing in my webpage using an iframe To generate the session…
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Hi Is the URL below valid for the PROD environment? https://apps.esignlive.com:8443/api Can we also use https://apps.esignlive.com/api Thanks Mario
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Currently we are sending this setting for each package we are creating via a REST call. It is set to true. So the download button is dsiabled. Is there an account level setting that can set this to false? Can it override this setting,…