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Hey team, I found the API call creating a package (or template ) on behalf of another user in your account in this documentation: https://docs.esignlive.com/content/c_integrator_s_guide/rest_api/packages.htm#Create2 But there's no Java…
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Hey team, We have a client reporting that they have an issue can't get role id returned. Here's the workflow: I have created a transaction with your java sdk. If I go look at the JSON directly by REST api, for the document that has been…
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Hi, I'm trying to increase the text or print that appears after a signature block is signed (Eg: E-SIGNED by FirstName LastName on Date). I tried to achieve this using withSize method for the signature, but it didn't work out(the text…
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In looking at the audit service for a package there appears to be events worthy of being in an audit log but do not appear to be. For example: PIN authentication failures show up, but not that access has been locked out. I haven't tried,…
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Hello, Greetings for the day. Scenario: The person logs into web application, where the eSigning can be done in 2 ways. 1. Sign and 2. Request Signature 1. Sign: In this the person will sign as him/herself (So I don't want the email to…
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Hi, I need a help in the below scenario please revert back to my doubt as soon as possible. I have a PDF file which as two text field with id {{esl:Signer1:Capture}}. I am trying to change these field to a signature field using the below…
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We have different signing scenarios where we want to use different Signing Page Logos. How do I do that with Java SDK? Thanks
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Hello, I'm working on integrating the Callback feature with the current application. I'm using a Callback key in addition to the Callback URL, I have a doubt regarding the POST sent by the Esignlive after the occurrences of the events…
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Hi Team, I'm using certificate signing in my integration. I have a scenario where the certificate signing prompt appears twice. Scenario: User receives the invitation to sign (the user would…
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Hi, I'm having problems with this funcionality, when I create eslPackage from template, I need add again the documents with "Upload method". The problem is that the Signers IDs doesn't caculated from me, I'm recieving the ids from…
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Hi All, I'm working on Customizing the Branding of the Signing Ceremony. I'm trying to customize the logo, and session bar, through Java SDK. Question 1: I'm able to successfully change the logo, but regarding…
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Hey Team, Greetings for the day. I was playing around with branding the Signing Ceremony, when I try to customize the logo with a different image it works fine (but it disables the session bar, even when I use .withSessionBar() ) Is this…
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Hi Team, Greetings for the day. I have a quick question regarding the logo customization (For Branding ceremony and for the webpage I visit after clicking on the link Go to Documents from the email I receive to download…
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Hello Team, Greetings for the day. I use the same sender (Myself) in the sandbox and the time zone on my account is EST. Breakdown of scenario: Transaction 1: Sender: Myself(ESL registered email with…
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Hi Team, Greetings for the day. I'm working on Customizing the Branding for the Thank you Dialog Box Is there a way to completely remove the Exit button functionality (I'm aware about the
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Hi, I have to ask Required Document from signer but Number of Required documnet is dynamic. It depends upon agent to ask any number of document to signer. I have created signer using SDK and want to add required doc dynamically based…
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Hi , I have to update existing signer of a package. Signer is already created now I have to add required documents for signer. how to update Signer. Required document is dynamic so if request for required documnet is two/three or…
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Below is not working localeLang = new Locale("el"); // Greek localeLang = new Locale("zh-TW"); // China Traditional localeLang = new Locale("zh-CN"); // CHina Simplified I have to add these languages in package. Greek one is also…
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Hi, I am using document extraction with field to identify the signature position for a signer. If i have a pdf with 3 signatures with field names ExecutedBy_p{counter}, only the last signature is coming in place. Rest all are showing on…
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Hi Team / Duo, Greetings for the day. I'm facing an issue, I have form that gets generated in my system (and the number of pages is dynamic based on the inputs) So there are cases where the PDF has multiple pages (template is same PDF…
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Hi , Signer update another signer as change signer. Now Signer A updated SIGNER B as a SIGNER. Now I need to download all required documents uploaded by changed signer(B). If I am doing all Signer of package it is still showing…
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Hi, Chinese is not working on package level. We have application and deployed the JAR file but Locale is not working for CHINESE. It is working for rest all Language. Dont know exact issue because it is Siebel Application and we can…
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Hi, How can i use SDK to set multiple signature block on the same document for a single signer and the values to be passed dynamically. I have a list of coordinates which specify the position and size of my signature block for a single…
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One of our customer has an issue regarding - Chinese language at package level-. Here is the details : When they are sending the package with language code like below but it still setting “English” only in OneSpan. They have tried…
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Hello, We are trying to determine which signatures have been signed with the following method:
eslClient.getApprovalService().getAllSignableSignatures(documentPackage, documentId, signerId)
however we get the following error: …