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How to disable email(notifctxn email "Go to Document") for an individual signer?
Hello, Greetings for the day. Scenario: The person logs into web application, where the eSigning can be done in 2 ways. 1. Sign and 2. Request Signature 1. Sign: In this the person will sign as him/herself (So I don't want the email to…
Unable to get signer authentication token - Could not determine session user for
Hi, I am trying to retrieve a signer authentication token to build a signing URL using the createSignerAuthenticationToken method on the AuthenticationTokensService on the EslClient within the Java SDK. I am passing in a valid…
extract acrobat tag vs extract text tag

Hi

When create a package how to define extract text tag vs extract acrobat tag via JAVA SDK? One package can support both extract…
create a package by using layout or template via java SDK

Hi,

Is it possible to create a package using layout or template vis Java SDK? If yes, could you please share some code sample?

Thanks

Wendy
Signing session for group signing

In the application we have users and organizations. A user can be a member of an organization. The use cases for signing are as follows: 

     1) An individual user has a required signature field

…
Radio button validation on group instead of individual radio buttons

I'd like to do validation on a group of radio buttons to just check to see if one has been chosen. If none are chosen then validation kicks in. Is there sample code for this?
All callback events and their documentation

Hi,

Can I get a list of all webhook callback events, WITH their meaning for each?

Thanks,

Venu
how to download a attachment via JAVA SDK call when the package is complete

Hi,

Could you please let me know how to download a attachment via JAVA SDK call when the package is complete?

 

Thanks

Wendy
Corrupt PDFs

We are seeing rare instances where downloaded PDFs from OneSpan are corrupted. We are using Java SDK. Are there previous examples of this and fixes?

 

Thanks.
Signer Id's Validation
Add signer

Hi!

I am using the SDK to create a ceremony with a custom signer id and I need to use the signer's email.

The SignerBuilder.withCustomId(String) method's javadoc says the following:

Sets the…
Api Key of the sender
api key
HI, Is it possible to get the api key of the sender who sent the package. Thank you, Sudhangi
How to get Signer detail with sessionUser
we are receiving below notofication. {"@class":"com.silanis.esl.packages.event.ESLProcessEvent","name":"SIGNER_COMPLETE","sessionUser":"WvkDSx1Y7TwJ","packageId":"ZDpPk7usBE9clU9SHp_PllOB6As=","message":null,"documentId":null,…
New Signer Experience: Two validation errors instead of one

Code:

.withValidation(FieldValidatorBuilder.regex("^\\d{2}/\\d{4}$").required().withErrorMessage("Please enter a valid retirement date (MM/YYYY)"))

When we are testing and when we do not enter a value,…
Create a transaction from template + update fields

I created a template using the Web UI, where i added a "Signer1" placeholder along with some textboxes and checkboxes. I created a package from this template using this guide:

https://community.onespan.com/documentation…
Coordinates Using Text Anchors

Hello, I need some help understanding how calculate the coordinates for the anchors in a pdf. I'm following this page 
Text Extraction Error - due to dash [ - ] symbol in String
Text Extraction Error
I am trying to place a consent field inside a document based on the following text Non−Registered Savings Account I am getting the following error , due to the – in the string. error.validation.verifyDocument.documentExtractError …
Handdrawn

Hello, i'm doing a review about this link: https://www.onespan.com/blog/onespan-sign-developer-upload-signature-your-signer, to understand how to save the handdrawn signature. But in this part i do not understantd: 
Error during downloading the attachment
Hello Team, I face an issue, when in my application, I try to download the attached documents, which the customers have uploaded in One Span. Actually it is not happening always, but it is quite often. When the customer is uploading an…
Displaying Signing Ceremony iFrame on mobile Safari Browsers
Hi, This forum has been such a great help so far, that I figured I'd post here on the off-chance you can provide some guidance. We're working on displaying the Signing Ceremony iFrame within our application on mobile devices …
Conditional Field Logic

Hi,

     I have been looking through the Java SDK documentation on conditional fields (https://www.onespan.com/blog/onespan…
ESignature Field Goes to the Top of the Document in Mobile Capture Approch
Hello, While using Mobile Capture way of Signing approach, We get the signature placeholder right at the top of the document. It’s not in the place where we had placed it in the document. The Signature is however affixed correctly for…
error.eslx.inputValidation.documentPreverifyError
Hi, I am unable to create a package with the JAVA sdk for the attached document. I am getting an eslServerException with a technical message ' error.eslx.inputValidation.documentPreverifyError'. I saw a post on the same topic and based on…
how to implement "New Signer experience with local language support "

New Signer experience with local language support . Creation of templates in local language.

We have used Java SDK .

Please provide me JAVA…