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Hi, I am currently using the esign live in my web application. I am currently using the "capture your signature" functionality in order to capture signatures at various places in my documents by capturing the cordinates and then send…
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One of our customer has an issue regarding - Chinese language at package level-. Here is the details : When they are sending the package with language code like below but it still setting “English” only in OneSpan. They have tried…
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Hi, I'm having some issues when trying to clone/copy an existing layout in order to modify the signatures without affecting the original layout. I've attempted to call createLayout method in layout service on the original to recreate,…
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Hi Duo, As discussed, could you please provide the codeshare / snippet to mark a text field manadtory? Below is the client's requirement: if we add into the document a text field which the signer has to fill out, can we make that…
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Does the ability to download a completed package have an expiration?
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Hi, Bit of an intermittent issue that we've run into on a production server, but we haven't been able to figure out the cause. We have a document that's about 2 pages long, and it's used to create a layout. The layout looks fine. When…
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Hi,

     I have been looking through the Java SDK documentation on conditional fields (https://www.onespan.com/blog/onespan…

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Can somebody help me finding the right way to convert co-ordinates from inches to pixels while sending it to eSignLive Java SDK to create a package?
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Hi, With the default security settings on Safari "Allow from Current Website Only", our application is unable to open either the designer or signing ceremony windows in an iframe. The problem seems to be in setting/creating a cookie. …
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Hello, I need some help understanding how calculate the coordinates for the anchors in a pdf. I'm following this page 

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We are seeing rare instances where downloaded PDFs from OneSpan are corrupted. We are using Java SDK. Are there previous examples of this and fixes?

 

Thanks.

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I create a package with three signers, could one signer be removed from this package via java SDK, if yes, when this signer can be removed?

Thanks

Wendy

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When trying to create a signing URL in an In Person signing scenario, I am getting the following error when trying to retrieve the SessionToken to use with the URL.
SessionToken sessionToken = eslClientWithHttpProxy.getSessionService…
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Hi, When I try to updatePackage() I get the following exception. I am trying to update the package with additional signer information to a placeholder block in the document when I get this problem. Any idea why would this happen? com…
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Hi,

Is it possible to create a package using layout or template vis Java SDK? If yes, could you please share some code sample?

Thanks

Wendy

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Hi, i am trying to integrate our web application with e-signature and display the "package view" for sender in iframe. What i CAN do and what is working is to obtain a session and build a package view for sender: private String…
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I created a template using the Web UI, where i added a "Signer1" placeholder along with some textboxes and checkboxes. I created a package from this template using this guide:

https://community.onespan.com/documentation…

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Hello,

 

Create package API is failing with client app authentication whereas the same works with API key.

 

I used SDK version 11.34 for client app and 11.15 for API key. Can someone…

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Hi, I have a requirement where I have a template with placeholders for signers. I need to create a new package from this template and replace the signer Placeholders with actual signer info. I referred to the…
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Hi!


I have some templates that define some pdf file to be filled and signed over the OSS Session.
For all of the created transaction, we are also creating a custom pdf that needs to be signed by the same…

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Hey team, I found the API call creating a package (or template ) on behalf of another user in your account in this documentation: https://docs.esignlive.com/content/c_integrator_s_guide/rest_api/packages.htm#Create2 But there's no Java…
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Hello I found this code for to be able to create a signing session : 

 

 Map<String, String> signerSessionFields = new LinkedHashMap<String, String>();
   …

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Hi, Is it possible to create a package with status not draft and then notify a signer at a later point. I have a use case where some signers will need to click a link through an email in order to sign and others will click a link through…
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I am getting the following exception while trying to create a Package using
.withExtractionType(ExtractionType.TEXT_TAGS) for the DocumentBuilder, 
Is there a way to use ExtractionType alongside createPackage?

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We have a scenario where user should initial on one of the signature fields from a group of fields (like a radio button group). We have multiple questions where we want the signer to initial on one choice. 
e.g.