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Hi team, Can you please let us know if there is an option to remove Opt Out button from the consent document? If yes then can you please let us know how to do it? Thanks,
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Hi, I am trying to find my API Key that is mentioned in the following step by step guide. https://developer.esignlive.com/guides/quick-start/creating-and-sending-a-package-java/ The first few lines define your connection information for…
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Hi, We are currently using the UI to create the package, inject the fields, then use the Java SDK API to download the documents.  I found this below which retrieves a list of field values at the package level.  But we are looking in a…
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Hi Team, Could you please let me know if we have the ability to download the completed packages as flatten documents using java? Let me know if you need more information. Thanks, Sahana
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Hi, Greetings for the day, it would be great if you could mention me the steps involved in the white-labeling process. Also is it possible to completely white-label the UI which the signer sees after clicking on the "Go to…
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Hi, How to download summery document using JDK Thanks
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Hi, I have two login with two different email id. I want second email id as a member in my first email login. It is not allowing and saying this email has already an account, I am sending invitation from my first login account to…
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Hi, Recently we got the following 2 errors intermittently when creating the package using the same form, do you know what did happen? From the error message, it seems it complains about the pdf document has error, but we are using the…
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Steps: 1. We are setting Sender for package and document has owner tag. So Sender has to sign first doc. 2. Creating package with Sender detail and adding signer / documents. 3. and then opening a popup in design mode. sender has to…
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Hi , We are sending a bunch of files to signer but only one or two doc is to be signed and rest documents are for information purposes. how to know id of documents those are signed. We have to keep only those files in our system those…
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Hello, Using below retrieves a list of field values at the package level. But is it possible to retrieve the field values for a particular document? eslClient.getFieldValues(packageId) Thanks
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Generated URL with below code is not working. String userAuthToken = eslClient.getAuthenticationTokensService().createSenderAuthenticationToken(packageId.toString()); String URL = String.format("https://sandbox.esignlive.com/auth…
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Hi team, I just found out that CompletionReport sdkCompletionReport = eslClient.getReportService().downloadCompletionReport(PackageStatus.DRAFT, from, to); only returns 100 results, so it's less meaningful in our…
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Hi Team, Need your quick help. I am sending the package to eSL along with injecting fields, but fields are not populated. Below is the code snippet I used: InputStream is = new ByteArrayInputStream(docAsBytes); DocumentBuilder db=…
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Hi, User want a popup kind of thing that show all detail of a package. I tried designer mode but it is not working if package is in Signer_Pending mode. Thanks
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Hello! How to set days when translation will expired. Thanks
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Hi , How to put my company logo in Email notification and contents of email. is there any admin setting? Thanks
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Can you please provide us a code on how to update sender language and the timezone of the sender account
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How to get all documents id of a package. I have package id and want document Id of all documents those are part of this package.
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Hi, I want to create a package and have to add Signers and Documents later on same package. Thanks,
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Hi, I have to send number of files in one package but number of files and there location path are passed as input argument. User may send one file or more than one files. I am not able to find the way how I dynamically include files…
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We are using
SignatureBuilder.captureFor()
to ask for a handwritten signature, but after the expected user signs, not only the handwritten signature drawn shows up, but also the full name appears, it seems the full name…
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One of our customer is currently working on rewriting their functionality for changing a package status to Draft, and they are running into some issues with getting the sdk’s functionality to work. Here is the code that…
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Hi, We’ve been noticing some odd behaviour in the layout designer recently. We’ve seen the signatures displayed below where they should be when first opening the designer and also seen the signatures jump down after releasing the…
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Is it possible to skip an optional signature, or to mark it as complete without signing it? We would like to achieve this using Java