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Unless I missed something, the notary assigned to a package thru the Java SDK does not get an email notification. Is there a way to have the system send an email to the notary with the login link as is done for other signers?

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Hi,

I only enable notify email in my account. when the package status is SEND, when call notify, can receive an email to launch signing ceremony. After I finish the signing this package and package status is COMPLETE, then I…

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Hi, Is the callback key in notifications returned as a request header? If so, what is the name of that header? Thanks,
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Hi, What should be the http response code returned by the notification callback handler? Does esignlive care about it at all? Is 204 (NO CONTENT) ok? Thanks,
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Hello If a document has multiple signature blocks, on clicking the first signing block a popup appears to capture the signature and from the next signature block onwards it applies the captured signature to the signing block. Can we stop…
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Hello I am not able to fetch the documents after signing a package. Following is the code I use to fetch and extract the documents for a signed package: import java.util.zip.ZipEntry; import java.util.zip.ZipInputStream; import static…
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Hey team, We have a client reporting that they have an issue can't get role id returned. Here's the workflow: I have created a transaction with your java sdk. If I go look at the JSON directly by REST api, for the document that has been…
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We are moving over to New Signer Experience. We are using Java SDK to add validation to fields like this:

.withValidation(FieldValidatorBuilder.regex("^\\d{2}/\\d{4}$").required().withErrorMessage("Please enter a valid…

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Code:

.withValidation(FieldValidatorBuilder.regex("^\\d{2}/\\d{4}$").required().withErrorMessage("Please enter a valid retirement date (MM/YYYY)"))

When we are testing and when we do not enter a value,…

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We are transitioning to New Signer Experience. When we test documents that are ready to sign, we are receiving e-mail notifications with one notable difference between classic and new signer experience: Given documents that have already…

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We've got a form where one section is a radio button group. The "Actions required" language at the top of the New Signer Experience form is telling user there are 8 actions when in actuality there are only three because one of the…

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Please find following requirement condition-1: We have three signers, need to be signed. condition-2: if signer one and signer two had signed and signer three not yet signed, if the package going to be expired in one day then we need to…
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Steps: 1. We are setting Sender for package and document has owner tag. So Sender has to sign first doc. 2. Creating package with Sender detail and adding signer / documents. 3. and then opening a popup in design mode. sender has to…
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need Certification to connect onespan api's from rest template. Could someone help me by providing one span certification . So that i can test from Rest Template .
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Currently when the signer signs one CAPTURE field, then the other CAPTURE fields for the Signer are populated with the signature automatically when they are clicked on. Can this be prevented. We need the signer to physically sign all…
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Hi there,

I have been trying to update documents that have FULL_NAME signers to HAND_DRAWN signers using the JAVA SDK.

Problem is that when there are 2 signers with the same email, the second signer needs to draw…

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Trying to follow the example here: https://www.onespan.com/blog/onespan-sign-developer-multiple-signers-sharing-same-email

But I am getting the exception below when I add a second signer with:

    …

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I'm currently using Java SDK to create a package:

<dependency>
    <groupId>com.silanis.esl</groupId>
    <artifactId>sdk</artifactId>
   …

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Hello, I want to sign a single document with multiple person on different postions. Appreciate your help.
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Hi, How can i use SDK to set multiple signature block on the same document for a single signer and the values to be passed dynamically. I have a list of coordinates which specify the position and size of my signature block for a…
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Hello, would help me understand what I'm doing wrong ? The method is called in package creation process. In the following are the values for Mobile signature method compare with Mouse capture. I don't see any problem for Mobile signature…
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Hi Team, We are doing Auto Esign in our project .Since we are doing auto Esign IP address column is appearing as blank in evidence summary Audit trail table. Is it possible to insert our server IP address in Audit trail IP address…
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Hi, I'm looking for a way to modify a signers first or last name as well as email after they've begun signing documents. Is this at all possible? I receive an error when trying to update the signer like in
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We can verify when a signer signed all the documents as follow:

documentPackage.getDocuments().stream()
   .flatMap(d -> d.getSignatures().stream())
   .filter(s -> Objects.equals(s…

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Hi, I am trying to embed the signing in my webpage using an iframe To generate the session…