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Hi, I am getting the exception. Exception "Could not create a new package one step: Object reference not set to an instance of an object". I am on .NET version 4.7 and Newtonsoft 12. On debugging I can see that the error occurs in the…
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Good afternoon, 

 

I have 2 questions.

1. For a signing event does the email link ever expire for the customer ?

2. Once the documents are signed what is the expiry time for the customer…

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Hi,

Regarding using FieldBuilder for text field extraction for the creation of inputs from PDF forms...

            DocumentPackage dp = PackageBuilder.NewPackageNamed(packageName)

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I have a requirement to extract the date that a package was completed. As we have signing Groups who sign in a particular order, I can extract the date that the last known group signed by retrieving the SignersCompletionReport (through…
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Hi, I'm trying to have my signature field and the date extracted from my PDF document. It works wonders for the signature field and for the textfield (not in the code below) but it does not work for the SignatureDate Field
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One of our customer is using a Iframe with one span sign URL embedded in .net 5 mvc web application. The problem is that if a user refresh the page they get an error access unauthorized your authentication token is incorrect. "Accès non…
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Greetings (again) Both programmatically and through the UI, I can not create a Label Field and associate it to a signature on the Fed Ramp Tenant. This feature is available on the Commercial Tenant Will this be fixed soon? What else is…
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Simple scenario: Document with two fields. First field is the Signature (capture) and second field is the Title that must be entered by the signatory. If I want the title to be displayed below the Signature BUT want the user to first…
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In a previous thread called "General Question on eSign and PDF forms" I recently wrote a reply:

A Form can have some interactive capabilities but only through the Field Validator<…

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I have a transaction I'm creating in C# based on using at template.  The consent agreement and document to be signed are in the template.  I can create the transaction from the template no problem, but once it's created i want…

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I hear from Account Reps at my Company that DocuSign has a feature that sends them an Email if the Signer has opened the Email sent to them by DocuSign. My ESign Customer Success Representative has informed my…
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Hi, we are having integrated solution with our front end using eSignLive as the back-end. On the signing ceremony the first user after signing documents and completing his part of workflow does not get message what do do next. Is this an…
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We are looking at using the .NET SDK in our application, but would like to see a full example of an integration vs just snippets of code. Does anything like this exist?
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When I send a document to be signed, I'd like to auto populate a date field that is 30 days after the signing date. Is this possible with the SDK?
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Is it possible to get the 'locked' status of a signer by using GetSigningStatus(). Currently, the returned status is 'pending', even though the user was locked. I'm aware there's a callback that can be used, but using GetSigningStatus()…
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Use the .NET sample code https://developer.esignlive.com/guides/feature-guides/document-extraction/ to generate eSign. The field name is [Client1.Capture1] with field type is 'Signature' in PDF file. But get error message Silanis.ESL.SDK…
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We are trying to get the signing URL for the signer to display in an IFrame without having to send the package. Currently I keep getting the error of "cannot get signing url because package is editable", I can only assume that means I can…
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Hi, When below line is called, it returns a list of all signers including the sender as one of the signers. IList signers = eslClient.GetPackage(new PackageId("")).Signers; This is the case even though the sender has no…
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Hi 

I want to retrieve api key, flow is as 

I have many accounts and for document 1 I will use account 1, for document 2 I will use another account 2. 
using C# code I will send document 1…

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Is it possible to get data back from a package after it has been signed? For example if I have a text field on a template, after it has been filled out and signed, is there a way to get that data within my visual studio project?
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I need to get the details for eSign email bounce, I am pretty new using the .NET SDK, coudl you provide a snippet or pointing me to the right direction?

I downloaded the OneSpanSign.Sdk.Samples project, can I use one of the…

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Looking to create a transaction (done) and then get a signing URL or start signing process because I need to allow signing in an "iframe" or withing a .NET application wihtout sending the emails out, or maybe just the completed email to…

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We are using subaccounts and I want to see what senders have rights in the main account and each subaccount.  Any suggestions on the API call to use?  I have access to the sender API keys and unique IDs if that helps.

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I'm creating an application to get all packages for an account with a date range. I'm using the following call Page completed_packages = eslClient.PackageService.GetUpdatedPackagesWithinDateRange(DocumentPackageStatus…
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In our code, we are using the change signer feature. .CanChangeSigner() Once a new signer is assigned, the eSL server generates random signer ID. How can we get the signerID using .net to get the signing status of this signer. Please…