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Hi, Our customers are periodically getting the following error while trying to publish an approval: "Unauthorized Access We're sorry. Your session may have expired. Please try again. If you receive this message multiple times, please…
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According to the comment in this thread from the REST forum, Harris indicates that ESL turned off support for TLS 1.0 this week. This breaks…
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Hi, On december 1st 2017, I have submitted a Pull Request on GitHub as I wanted to have my enhancement merged into the official SDK. After multiple tries to ask for a code…
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Hi,

Is there a complete list of possible error codes from package creation using .NET SDK available for reference?

Thanks

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What is recommend for a Catch () for error handling? Is there something specific for OSS Packages
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Hello! I am attempting to customize the message that is displayed in the OnDialogComplete box that is shown to a user once they're finished signing. I see in this post: https://developer.esignlive.com/forums/topic/completed-signing…
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When we have a package that has two signers and one signer has completed signing and the other is still pending, when we perform a check status, we are getting the following error. Could not get signing status. Exception: The remote…
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Hey there, I've got some established code that is able to create packages consistently. However, I've run across a particular set of documents / metadata that is preventing the server from creating. This is the error from SDK: The remote…
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I am getting the error below when I filled in a government pdf and send it over to esignlive. Could you please take a look and let me know what needs to be done here?
Silanis.ESL.SDK.EslServerException: Could not upload documents to…
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I have a requirement to create a package which have multiple documents. First Document will be pdf document and other documents can be pdf or images. If it is possible can any send me a sample code.
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Hello Silanis team- Today I have two scenarios for you that stump us.
  • We need an option to abort the "click-to-sign" process. When signing a package, the user should have an option to "Cancel": This action should delete…
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Hi, I've notice that I can make a document "Accept Only" in the eSignLive sandbox dashboard transaction creation page. I can simply click Accept Only and select the recipients I wish to accept the document and thats it. No need for…
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I'm trying to get the Authentication token with the following code, however its return error "The remote server returned an error: (405) Method Not Allowed." string url = "https://sandbox.esignlive.com/api/authenticationTokens"; …
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Can you please point me or give me example of json needs to be added to add signing date in a document (Using REST API)
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Hello, we use sdk.net in our solution and we are confronted with slowness, for example when we try to add documents that exceed 3 MB to a package, it takes up to 8 seconds per document (sdk calls this method api rest : https://docs…
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Hi, Is it possible to add a signature to a document that has already been signed? Example. Document has one signing block. Person A has signed. Person B is now added to the package and also needs to sign the document Person A just signed…
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Hi I have code that creates signatures for two which I do in the beginning when I define the document. Later I would like to add optional signatures based on some condition and tried to do this without success unless I do it when I define…
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Is it possible for me add a custom attribute to the payload we receive during the callback even notification? I have multiple applications using event notifications, so I'd like a custom attribute to indicate which application the…

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I am playing around with asking signers to answer questions before signing the application to add some fraud mitigation. I added the following: var packageBuilder = PackageBuilder.NewPackageNamed(signingPackage.Name) …
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One of the requirements I have is a possibility for user to place a logo on a document beside signature. I realize that I can add custom fields but none of them is an image type. Is this possible to achieve? And how?
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Team, How can I add/replace existing 'default-consent' document with my own document (pdf). Can you please post some guide on this.
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I already have created the package and now want to add documents to it. I have file data in a byte array from the database. How do I add a document to the package with the byte array? Thanks Colleen
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I couldn’t find a method to add documents to package in draft mode. It seems UpdatePackage updates everything but documents. Is there a method to add documents in the package once it been created? If there is such method in your SDK…
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I have created a template in my eSignLive account. As the UI requires, I have uploaded a document. I have been trying to create a transaction using this template, however, I need to add documents to this transaction, on top of the ones…
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I am facing an issue while using the esignlive new sandbox (sandbox.esignlive.com) with .NET SDK. I have a template defined with two place holders and signing order set as below: 1 – PlaceHolder1 2 -- PlaceHolder2 From, .NET SDK, I am…