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Hi friends,

I have an issue with signing data from the web interface. DatePicker fails on open and I can`t select date.
Javascript error "TypeError: Cannot read properties of null (reading 'length')";

I using…

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Hi team, A datepicker field, normally looked like below in JSON, where the "pattern" field represents the format:
{
  "name": "",
  "type": "INPUT",
  "binding": null,
  "validation": {
    "errorMessage": "",
    "required"…
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Hello Haris, Is their a way we can deactivate link send to consumer if role no longer exists . Thanks, Navya.
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I saw an earlier post indicating that Bounce events are not accessible through the API. Can this be confirmed? If so, is there a suggested way to deal with this through code in the scenario that the listening service is offline at the…
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Hello, How I can capture the decline reason, if the user decline to sign the package. Thanks, Nehme
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I'm looking for information on the declined process. When a signer declines a document, what happens in the system? Does the signer status get updated or is this at a package level? What happens to the package? Is it still considered "SENT…
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Hi, I've come across a situation where a signers signing status for a particular document does not get updated when the document is declined. It can be reproduced as follows: 1. Create a package with 1 document and 1 signer. 2. Enter the…
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In our software we generate a package in the background then display an IFrame to the URL created with the package from the .net SDK. Right now I have only seen this in your sandbox. If you sign the package normally everything works fine…
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I have code that follows which I have used to setup delegation for various users.  All of the sudden users no longer have delegated access and using the code reports it setup delegation but it doesn't work.  We have a main…

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If I create a package with a signer that is assigned no signing blocks, that singer's status is SIGNER_COMPLETE. This is good, as it lets me know that signer is a reviewer and has nothing that needs to be signed.

But if I…

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Hi, I'm looking at the designer https://developer.esignlive.com/guides/feature-guides/designer/. The designer enable you the modify the signer and add signatures. I would like to be able to get a similar URL but to allow my users/clients…
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Hi,

  I use the Designer (transaction/{package_id}/design) in an iFrame in our WebApp.

  It shows correctly, but I would like to remove the button "Send to Sign" at the top right.

  I've seen…

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Hi there I'm just starting out with eSignLive and running through the .NET SDK samples. All the sample code I've tested so far executes fine except for the URL created for the Designer View. I tried for both the New and Classic views but…
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I am using the designer functionality in our application. The application uses angualrjs framework and ng-include functionality from the angularjs framework. The ng-include will either launch the HTML with iframe for the document designer…
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Hello Support,

We are using .NET sdk for designer view. 
but, when user implementing designing view, every time he has to place signature on document and send e-sign email.

so, my question is that do you…

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Hi,

We are thinking of embedding the Package Designer view in our web app. Our app's main content width causes the Designer view to display in a "mobile" fashion when embedded in an iframe, as the width is less than 1200px,…

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Hi, Scenario - existing C# code which has been working perfectly for about 1 year. Using this call to ESL --> client.FieldSummaryService.GetFieldSummary(pkgId); This was returning a list of fields in the custom .PDF document we…
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Hello, I'm trying to understand the difference between CreatePackage and CreatePackageOneStep in the .Net SDK. I've come across examples where each is being used but there doesn't appear to be a difference in how they are being used.
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    I successfully uploaded a test Document in my SandBox to replace the standard acceptance that goes with the Document for Signature. What I end up with is 2 "Electronic Disclosures and Signatures Consent" Documents. Do I need to delete…
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    Trying to save signed docs on our server.  Looping through the doc collection, Content is null with code bellow:

      //retrieve signed package from one span
                var pkg =…

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    Hi! When sending some eSignLive packages (.NET SDK), here is the error message I receive for some of the packages I send (it works for others :-S) What does it mean that my document could not be flattened ? is there a preprocessing I…
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    I'd like to upload a PDF with fields such as [Signer1.Fullname1.Textfield1] and require that it be formatted as ###-###-###-### where # can only be a number. How do I combine these two features - document extraction, and field validation?
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    I tried this one on SDK 10.10.1.0, and tried various different ways to see if it will return the Field properties and it failed to return. My PDF contains only 2 fields that I'm populating using Field Injection. Please see attached…
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    Can a document filename refer to a file on a network drive as in the following: documentBuilder.FromFile(fileName)
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    Hello, I hope someone can help me out with this, since I was not able to find an answer to my questions in the documentation that I read on your site. Here is what I am trying to do: 1. Take existing PDF document and add all required…