Topic Replies Freshness Views Users
Normal topic
Hello! I need to be able to pull down the name of the file that was uploaded with a document in a given package. I see that there is a "FileName" property on the "Document" object, but when I pull a package down and loop through its…
Normal topic
Is it possible to use Field Injection and Signature Position Extraction together in the same package? I can get either to work, depending on if .EnableExtraction() is included, but not both together. Here is one of the methods attempted:…
Normal topic
Our application is using e-SignLive for signatures on insurance documents. Our application provides users with the ability to choose wet signatures on paper or e-signing. It is possible for a user to choose e-signing and then change to wet…
Normal topic
We are trying to get the signing URL for the signer to display in an IFrame without having to send the package. Currently I keep getting the error of "cannot get signing url because package is editable", I can only assume that means I can…
Normal topic
Would it be possible to change or customize an email that is sent to signers at the end of signing ceremony. And how?
Normal topic
I'm using sandbox.e-signlive.ca. On this platform I get this behaviour which in my mind is unexpected. I have created 3 packages. All 3 packages have 2 signers. In firs two cases signer two OPTED_OUT or DECLINED. Why then when I query…
Normal topic
I'm having difficulty understanding the inclusion of the callback key described here: http://docs.e-signlive.com/doku.php?id=esl:e-signlive_guide_event-notification private EventNotificationConfig eventNotificationConfig; public string…
Normal topic
Please explain the difference between SessionService.CreateSessionToken( ) and PackageService.GetSigningUrl( ). If I want to embed the signing ceremony in an iframe in a web app, which of those two methods should I use? Thanks,
Normal topic
When submitting a document package, can I assign a package ID, document ID, signature ID, and signer ID, or are those values assigned by the e-SignLive system? Thanks.
Normal topic
Is there a way to get notifications from eSignLive when certain events happen? For example, if we send out a document for signature and the person signs or declines the package, is there a way to receive notifications about this so our…
Normal topic
Can a document filename refer to a file on a network drive as in the following: documentBuilder.FromFile(fileName)
Normal topic
Hoping you can help. We have a scenario where a single signature may appear in several place. For example, in the case of a parent signing for a minor. The parent would have to sign as the owner, and sign for the minor. We only want the…
Normal topic
When I create a package from a PDF document and combine the EnableExtraction() calls to extract form field positions, and I add an .WithInjectedField() clause, I do not get any data injected in the static fields. I now have to do it in 2…
Normal topic
Does setting CeremonyLayoutSettings.IFrame to true change the signing page in any way? If not, what does it do?
Normal topic
After a signing has been completed, I call eslClient.DownloadOriginalDocument and it correctly returns the original unsigned document. However, when I call eslClient.DownloadDocument, it returns the original unsigned document instead of…
Normal topic
I attempting to create a document that has one signer by email, and 2 signing groups (lets name them Group1 and Group2) The document has EXTRACTION enabled. This is important as I need it to extract the Signature bound and unbound fields…
Normal topic
We are trying to test the connection status to make sure there is not issues with a firewall. Since you do not have a test connection parameter baked into the .Net SDK we just created the new ESL client then make a request for existing…
Normal topic
Hi Silanis team- I cannot find any documentation on the unit of measure used for the Signature block position (X,Y) and dimensions (Height,Width). Is it pixels? Points? Inches? Also, if anyone knows/remembers-- we are currently using…
Normal topic
I have a requirement to extract the date that a package was completed. As we have signing Groups who sign in a particular order, I can extract the date that the last known group signed by retrieving the SignersCompletionReport (through…
Normal topic
I want to experiment with In-Person signing in the Sandbox, is it enabled? I tried through the eSignLive UI and also through .NET, here is how I attempted to enable it in .NET, both in package creation (near top) and by Setting it again …
Normal topic
When I'm adding a drop list field, I'm getting error: error.validation.field.ListWithInvalidDefaultValue Here is the code
fieldBuilder = FieldBuilder.DropList();
                            foreach (OptionValue optionValue in…
Hot topic
Silanis I’m a developer for Mendota Insurance. We’re still in the development phase using your eSignLive product in your sand box environment. I have some questions around the reporting. We were told the portal has just a small…
Normal topic
I looked in the docs and the API but this was not immediately obvious if this function existed so question: I can specify a bound field Date, that gets filled in by eSignLive with the date that the user signs. However the date format…
Normal topic
there is a sdk documentation for events on packages. I can't see how to fetch user key. Does the key comes as part of json payload? or you use different method?
Normal topic
If a package has already been created, can the email address and SMS phone # be changed via the API?