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Hi, We're on onsite customer running ESL 6.2. We recently decided to remove the "Confirm" button at the top of the screen during the singing ceremony. We added code to include .WithoutGlobalConfirmButton() per below but we still see the …
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Hello,

We used to see the Navigator option while signing the document but now it is now showing in SandBox!!

 

Thanks

Nehme

 

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Using the .NET sdk, is it possible to update the handover Link after the document has been created and sent to esign. thx. par.
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Hi All, I am getting the below error, while using the WithExtractionType method :
DocumentBuilder' does not contain a definition for 'WithExtractionType' and no extension method 'WithExtractionType' accepting a first…
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Hello, We recently upgraded our internal ESL system to 6.2. After the upgrade, packages created with .WithDialogOnComplete() no longer present the dialog at the end of the signing process. Is there a separate setting that has to be…
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What IP you'll be using to send events back to us in the sandbox environment. Is there IP restrictions on who we open this site up to from the outside? Just need to know so we can restrict that in the firewall.

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I have the following text fields in our web interface to be sent to OneSpan

Recipient text:

  • First Name
  • Last Name
  • Title
  • Company

KBA text:

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esl Support, Where do I find the package creation date? I've looked at the EslClient object, EslClient.esl.PackageService, as well as the DocumentPackage object and I can't seem to find this date. How can this date be ascertained? I…
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We have a requirement to merge the singed document to create a report. for that we need to extract few pages of the Signed doucment. But we could see that the signed document is password protected for extraction. What is the password…
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We are an on prem installation running version 7.2.  We have integrated with OneSpan using the .Net SDK.  My question is there a maximum number of documents that we can upload/include in a single signing package?…

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Does eSignLive has the capability to enable "Wet" signature when creating a package ? If yes, is it configurable at the signer level, document level, or package level ? Thanks
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HI All , I have default consent document and three accept only documents and last one include sign. I would like user can't move next document without accept it. (like as default consent document).As far as I know there might be only one…
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Hello, we have a scenario where we use ABCpdf to load a PDF document, populate form field values in the document and then use the document in an eSign package. When we try to send the package we receive a "Bad Request" response back: …
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Hi,

 

We are using this method to create an package

 DocumentBuilder documentBuilder = DocumentBuilder.NewDocumentNamed(doc.DocumentTitle)
          …

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For over a year I have been creating packages using a JSON string as the package name (something like "{ApplicationId: 1033}").  I do this because the package name comes through in the event callback notification, and I can easily…

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Good Afternoon, My orginization is in the process of upgrading our On Premise ESignLive solution from 6.2 to 6.5. As part of this upgrade we are attempting to make some documents WCAG 2.0 AA compliant. From reading documentation on this…
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Hello,

We are using the .NET SDK to setup transactions with documents containing only signature fields.  We are using Text Tag extraction as our signature locator and I attached the code we are using to do this.

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Hi,

 

I am working on a scenario where I need to send a package for eSign on behalf of a sender from an "account" different from that of the Sender.

Each package could have different sender or I…

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Is it possible to use Field Injection and Signature Position Extraction together in the same package? I can get either to work, depending on if .EnableExtraction() is included, but not both together. Here is one of the methods attempted:…
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We currently use subaccounts and to get the role of a user within a subaccount we have to check within each subaccount to see if they have access using the REST below

/account/senders/{senderId}/account/{subaccountId}/roles"<…

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Our client is receiving the above error message when trying to send a package. We are not creating and sending a CustomID, so not sure what the problem is. They only receive this error periodically. Here is the log file error: 02/28/2019…
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Good Afternoon, i am currently in the process of updating one of our Applications to include ADA functionality. This application is pointed at the cloud implementation. my test is going against https://sandbox.e-signlive.com The…
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Hello, I am currently using VS Community 2017, I am set as a Manager within eSignlive, and I am in the US. I downloaded the .NET Usage Report.cs and put in the address https://apps.esignlive.com/api and I put in my API key. I downloaded…
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Can one use the API to upload an excel document with tags in it?
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Hello, Is there any way to browse and upload an image file with handwritten signature in eSignLive account using any tool or API? I checked there's one tool using 'JAVA' but I am looking for '.NET SDK'. Thank you.