Sender Delete

Posts: 5

Sender Delete

Wednesday, May 8, 2019 at 05:16am

Hey team, We want to delete a sender and re-invited to another account. But when I called the API below: HTTP Request DELETE /api/account/senders/{senderId} HTTP Headers Accept: application/json Content-Type: application/json Authorization: Basic api_key The sender wasn't successfully deleted. Please advise how we can achieve that. Thanks,

May 8 Created

January 21 Last Updated

4 years ago Last Reply

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Posts: 3775

Duo_Liang

Reply to: Sender Delete

Wednesday, May 8, 2019 at 07:58am

Hi there, Only senders who haven't created any packages can be deleted, otherwise he/she will be suspended instead. Below API response was what you can expected when you were trying to delete such a sender:

{
    "message": "Sender was suspended instead of deleted, since they have created packages.",
    "code": 200
}

So if this was your case, it's somehow the expected behavior. To facilitate your requirement, you can contact our support team at [email protected], and they would help you merge your account under another owner. (instead of delete and invite again) Hope this could help! Duo

Duo Liang OneSpan Evangelism and Partner Integrations Developer

Sender Delete

Reply to: Sender Delete

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