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Hi, We are planning to implement a purge process to purge packages that's too old. But since the purge API takes package id and we don't have it, should we call Get /packages to get all the package ids that meet our requirements? Is…
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Hi , Currently we are sending the Value for the date as mentioned below but still getting the date as 2017-04-20 (yyyy-mm-dd) format. { "binding" : "{approval.signed}", "extract" : "true", "name" : …
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When I open document in designer mode to add fields, My name (account holder name) is listed in signers select box. But I don't want my name in default. Is there any way to hide my name (Account holder name) from signers list, I am using…
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Hi, We are not sending the "hideCaptureText" as false in the request eventhogh we are receiving the signature with Date and Name after signed the document. Please let us know whether we can do Account Level settings for True/False for…
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Hi, is there a way to prevent sending emails from the payload? If not is there a way to toggle sending and not sending emails? Regards, Mario
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I'm using same code in demo and in prod, works fine for demo but not in pord. but I'm getting the following error message. {"messageKey":"error.validation.createProcess.missingData","message":"Missing process definition.","code":400,…
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Hi, Where can we send the reminder notification related parameters in initial package creation request. Please share me the sample initial package creation json request for setting reminder related information. As of now i am using …
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Hi, we are evaluating the REST API for our use case. Is there a way to know that original package has been modified? For say, some new document has been added to the same package. We need this to ensure package integrity.
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Suppose we have sender named "123" and there are two signers "123" and "456". Is it possible to view document in an iframe when nobody has signed and when one signer has signed? Or will the document will always be opened in signing mode?
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Hello Team, I am using "https://sandbox.esignlive.com/api/packages/" to create request on EsignLive. after successful call we received email from eSignLive to sign this document we open email to sign this document. then we have…
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Hi All, Hope someone can shed some light on what i am doing wrong. In salesforce apex code I am creating package DateTime dT = System.now(); dT.addDays(7); ESignLiveExamples.createPackageWithDocumentsExample( 'Demo12', true, 'Demo12…
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Hi Team, I am using REST API. While creating packages I received following exception. { "messageKey": "error.validation.invalidPageLocation", "message": "Invalid position. Object placed outside of document page boundary.", "code":…
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Hello Team, As per your post https://developer.esignlive.com/forums/topic/whitelist-ip-addresses/ I have whitelisted following IP for callback process for…
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Hello, I'll try to explain my problem as clearly as possible. I work in a company who develop a software in 4D (programming langage) We sell this software to different client and we would like to integrate eSignLive in our software (that…
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Hello, I am trying to find a way to get a document id. I am currently using a GET to retrieve a template ID that I made ahead of time, and then a POST to clone this template for a new transaction. I am not seeing any specfics on how I can…
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Hi, I'm trying to implement e-Signature in my esignlive app but i'm not able to find the nodejs documentation to do it please share a nodejs link require to complete the job Thanks
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Hi, I am attempting to create a package with multiple documents using the "files[]" multipart form field, but I always get back this message: { "messageKey": "error.validation.package.wrongNumberOfFiles", "technical": "Number of…
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We are trying to create fields which signer can add values to do it via PHP. is there any full documentation for that?
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Hi, We're investigating a production issue where some packages are not completing, even though they appear to be complete. They return a status of "SIGNING_COMPLETED" when queried via the REST API. We're not sure why, as the package has…
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Hi, We are using the REST API service for eSignLive Integration. Observed that, sign navigation is not being displayed for IOS Device in Safari browser and received the update that this is known issue and will be addressed in Q4 . But our…
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Hi, We have implemented the Reminder emails to the signers by given API and refering the below link: Reference link: Setting Reminders Guide
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Hello there, I am wondering if there is a way to refresh the status of a JSF component, for example, when a signer completed signing a document, through the event notifier. I know we'd have to use AJAX, but I haven't got an idea of how-to…
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Hi I'm getting this error but not sure how to debug it. Is there a way to know which user it is referring to? Req: {"sender":{"email":"[email protected]"},"settings":{"ceremony":{"events":{"complete":{"dialog":true,"redirect":"https://www…
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Hello How can use esign API for php application? Please help us!
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Hi, What is the parameter for maintaining the signing order in package creation request json. Thanks& Regards, Srinivas R