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Hello. I am new to using Onespan Sign API. I am using Rest API and Postman to enter and execute the code. Please see the below code. I am trying to add a field onto an existing package id. I have included the details below. How do I add…

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Hello, I need to send multiple documents, I saw this post: https://community.onespan.com/forum/adding-multiple-documents-meta-data And in this post it informs that it would not be possible, but it is from 2018, is there any current…

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Hi Team,

I have attached list of files which I have downloaded through APIs, but it seems that some of the files doesn't have any metadata files.

Now I have only the name of the documents, I don't have package id,…

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I am trying to add documents to a package but unable to do so. I have tried two method:

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We are having an intermittent issue with our REST API client. Normally, it posts the signing package create request in DRAFT status, posts the request to add reminders then posts a request to put the request into SENT status. On rare…
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HI two questions about "createdDate" in callback json payload - 

    1. Is "createdDate" a timestamp of when event occurred?

    2. If "createdDate" is a timestamp of when event occurred,…

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Hi Team, I am using REST API. While creating packages I received following exception. { "messageKey": "error.validation.invalidPageLocation", "message": "Invalid position. Object placed outside of document page boundary.", "code":…
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Hi I got the following error when creating a package. Can you please give me a detailed explanation of this error. {"messageKey":"error.notFound.signerNotFound","message":"The specified signer cannot be found.","code":404} Regards …
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Can we remove "sandbox" watermark when we download individual files from sandbox environment

Background: Im trying to download the pdf files uploaded to sandbox environment and that file will used internally for processing

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I am dealing with a requirement that reads as follows: Customer must have an actual signature and not an ok box to click. 'Actual' in this case refers to a drawn (or typed) signature. Is there a good way to enable that for one…
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Returns set of delegationEvents with EventID(?) arrays that contain 4 items below:

eventDate, eventType, eventDescription and eventUser

EventID example-> 699AK8PzZMg0

a) can you confirm this is not a…

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I'm trying to looking up the documentation for the POST /api/packages call within the Interactive API Definitions page in the sandbox environment, but when I click on this method, the page displays the following error:

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The documentation talks about ApiKeyAuth (being deprecated) and ApiTokenAuth (recommended replacement).

Apparently a "Client Id" + "Secret" is combined to create a "Token" but I don't know how this is done for API's below.

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Hey! I've used this codebase to put up a quick testing app: https://www.esignlive.com/blog/esignlive-how-to-creating-a-simple-php-web-application/ Unfortunately I am stuck for a day or so with a 400 error at this point:
POST /api…
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Canada SBX = sandbox.e-signlive.ca

API = /apitoken/clientApp/accessToken

https://sandbox.e-signlive.ca/apitoken/clientApp/accessToken

header fields Accept + Content-Type  ( both set to application…

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Hi there, I'm trying to delete a document in python but I'm getting this return:

400 Client Error: Bad Request for url: https://sandbox.esignlive.com/api/packages/TAv__TLL2MOR_bMTDTnmiq0boLU=/documents/28

I don't…

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Hi , I am posting below JSON, but its returning 1006 error code and the server repsonse is : Server returned HTTP response code: 400 for URL: https://sandbox.e-signlive.com/api/packages/ *************************…
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Hi, I get 400 error code. I have the sample code below:package RestAPI; import java.io.BufferedReader; import java.io.File; import java.io.IOException; import java.io.InputStreamReader; import java.io.OutputStream; import java.io…
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Getting the following error when I try and create packages in my sandbox:

Could not create a new package Exception: HTTP POST on URI https://sandbox.esignlive.com/api/packages resulted in response with status code: [400, Bad…

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Hello team, We have a client who was following the example code from this link: https://www.esignlive.com/blog/esignlive-create-send-package-rest-ruby They used the Package Definition JSON from this link: https://developer.esignlive.com…
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Hi Team,

While calling the prod url for getting access token through Postman

https://apps.esignlive.com/apitoken/clientApp/accessToken

 

with client id, secret and type. I am getting 403…

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I'm working off the postman api integration tutorial. I'm running into the following error with not finding my user. I've set up a new account and tried that…
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I would appreciate some help--I am trying out the sample Managing Senders (REST API) code--I just want to retrieve senders--and I'm getting {"messageKey":"http.status.404","message":"Resource Not Found","code":404,"name":"Resource…

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Hi, 

I have a method to Retrieve the attachment:

public async Task<byte[]> GetAttachmentContentAsync(string packageId, string attachmentId)
{   

   _httpClient.DefaultRequestHeaders…

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Hello, I am trying to use the REST API in my web application to add a document to a package. When I submit my form with a POST request, I am getting a 406 error. The accept header I'm using is application/json. What should I use instead? …