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Hi, I'm trying to submit a payload to POST https://sandbox.esignlive.com/api/packages, in the past few days it has been intermittently working and not, this morning it hasn't been working at all yet. The error message is …
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Hello Duo, I am getting again and again the following error during sending document to esign. {"technical":"65533","messageKey":"error.internal.default","message":"Unexpected error. We apologize for any inconvenience this may have caused…
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Hi, After signing ceremony, we have pdf file with signatures that is in general active pdf. In this active pdf, customers can view some legal properties that we do not expect in our application. However, we have heard one concept that is…
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can we able to create the template in sandbox UI and send the created template through Rest Api.
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Hi OneSpan team,

I have my account owner as:

first name = "Abc"

last name = "LLC"

With this, we have the PACKAGE_OWNER_NAME as "Abc LLC", which is used as part of the email templates. Is there a…

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I am needing to add a new document to an existing package (http://docs.esignlive.com/content/c_integrator_s_guide/rest_api/documents.htm#Add) but I am not finding any JSON Request samples. I will be in my integration adding documents to…
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Is there a way to add custom meta data like an external transaction Id from a different system at the document level? I see where we can add Fields but I don't want this to be populated on the document. Thank you
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When creating a new package, is it possible to add custom metadata fields that we can get back in the webhook response? For instance, if I want to attach a custom ID to the package I just created, and then store specific data about that…

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Hi please suggest that how we can add signature field on each page of multiple documents page using .net sdk thanks
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We have integrated with Onespan using REST API. Just wanted to check , If it is possible to add additional recipients in CC, not as signers, but as viewers only. E.g. make sure everyone listed as an additional recipient gets a copy of…

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Hello, I have searched to find answers to this but can't seem to find them. I have seen forum posts showing how you can add a reviewer to a package using the Web (UI) however I can't seem to find the documentation on how to accomplish…
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Hi, Can we add an signer after the package is created and the document uploaded? We are looking at a use case where there are multiple signers and we want them added as required when they are ready to sign the document. I am looking to…
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I have been hitting a bit of a brick wall trying to add text anchor tags to an uploaded document. Let my explain what I have been attempting to achieve. First I upload a document to an existing package, the package already contains a new…
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Hello, I'm trying to integreate my Ruby on Rails application with OneSpan. I was able to create a package but when I try to add a document to that package I get Unexpected Content-Disposition value for parameter 'name'". I used…
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Hello!
I'm trying to add extra fields to a transaction through the REST API but I can't get the extra fields to show up.
So far I managed to add a free text field at the time of signing, but I can't get it to show the…

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We are trying to add multiple documents with Meta Data to the REST API in a single call. We are able to add a single document with meta data using a call like
POST /api/packages/CexKAcIADCrhmET2TheZdEtnnQA=/documents/ HTTP/1.1
Host:…
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Summary document contains package id, signer name and email id. Please let me know if there is option to add other application specific fields in Summary document like Company name, Order id..etc.?
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Hello

Can I add new blank page in the end of document for signature box via onespan rest api ? or i have to add new page  manually for each document meant for signature.

 

Regards

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Hi 

Using REST we are able to create the package without sender, but when we add sender details the package Create API is giving 404 with 'Resource not found' error message

Could you help us on above issue…

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I tried the using the following but the code is a bit dated.

https://community.onespan.com/documentation/onespan-sign/codeshare/php-web-form-application-example

 

How to add Signatures required for the…

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Guys, We know that we can remove the default consent from when editing the package. Is there a way to add it back in? If so, I'd be curious to know the steps involved. Thanks!
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Hi,

I understand additional fields can be put in the CSV for bulk send to populate custom data into a transaction by adding extra columns that map to fields in the template. Is there a limitation on the number of fields for…

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I am trying to get all completed packages over the last 90 days.  Ideally, this would be  a single call for all of my users' completed packages, but if I need to loop through the users I can, IF I can get their UUID from a…

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Hi,

 

in our log, I found there is API call for 'verification/verificationType, what does it do? and it seems there is error(key=error.notFound.signerVerificationNotFound), what does this error…

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Guys - Is there an API call where I can return the document list by signer? I know I can get this information just by doing a GET to the package but that also brings back more than what I need. I can also do the DocumentVisibility API…