REST API | OneSpan Community Platform

Topic	Replies	Freshness	Views	Users
Normal topic Can OneSpan integrate SIEM tools such as TG SIEM Hi There, I have a use case where I need to retrieve information around user creation/user deactivation and user role (s) via API's and integrate with my SIEM solution. Is this possible? Thanks, Calum	1	2 months 3 weeks ago	22
Normal topic Can package expired date be configured at account level Hi, Is it possible to configure expired date at account level? if yes, could you please let us know how to do it? Thanks Wendy	4	3 years 6 months ago	30
Normal topic Can the recipient of an email create a custom signature for documents? Is this possible?	1	5 years 4 months ago	6
Normal topic can we able to get the status for document level and signer level rest api Hi , I see there is an api to get the status for a package or a transaction . In same way can we able to get he status for the document and signer level. Thanks Naresh S	3	4 years 1 month ago	50
Normal topic Can we allow signer to select a signature method of his choice? AddingSignaturecapture signatureClick to Signrestapi Hi Team, We have a requirement such that, when a document is sent for signature and signer opens it for the sign then signer will get a provision to select the Signature method of his choice. It can be a dropdown (or…	1	1 year 5 months ago	36
Normal topic Can we prevent the email notification when package was created Hi team! The email will be sent while the package is created , please see the below codes: PackageId packageId = eslClient.createPackageFromTemplate(currentTemplate.getId(), newPackage); eslClient.sendPackage…	1	3 years 6 months ago	21
Normal topic Can you mix-and-match remote authenticated signing with in-person signing within a single signature package? in-person signing Hello, we currently are using e-signature packages (created using the RESTful API) where all signers are fully remote e-signers. Signers must be authenticated by the combination of access to the e-mail address we specify for them plus…	4	1 year ago	51
Normal topic Can't find document id Hello, I am trying to find a way to get a document id. I am currently using a GET to retrieve a template ID that I made ahead of time, and then a POST to clone this template for a new transaction. I am not seeing any specfics on how I can…	4	6 years 10 months ago	149
Normal topic Can't find reminder configuration in response Hey, I followed your guidance on Reminder and the code works well: https://developer.esignlive.com/guides/feature-guides/reminders/ But when I want to check if I have successfully configured reminders, I can't find the related information…	1	5 years 6 months ago	8
Hot topic Can't get all the package IDs Hi, I am trying to get all the package IDs from one account. For some reason, I only get one package ID comes back, even the count shows me as 3. The is the url i have tried 'https://sandbox.esignlive.com/api/packages'. Please see the…	29	6 years 2 months ago	97	1183 465 159 + 3
Hot topic Can't successfully retrieve package id nodejs rest Hello, i'm a junior developer and it has been my second week learning Node JS so errors might be because of my poor use of Javascript. My problem is that after sending a request pretty much like in the example given on	25	6 years 9 months ago	81
Normal topic Cancellation with SmartNote Guys, If we cancel a transaction that has a SMART Note attached to it, does the note get cancelled out of our vault as well or do we need to take steps and manually remove it?	1	5 years 3 months ago	14
Normal topic Cannot Edit or Delete Error Guys - I have a support ticket out for this but the response time is something horrible. We have a package that is up in Production that somehow managed to get put into draft mode and we do not know why. When I try to edit the package…	6	4 years 6 months ago	350
Normal topic Cant find Mobile e-Signature Implementation Docs NodeJSeSignature Hi, I'm trying to implement e-Signature in my esignlive app but i'm not able to find the nodejs documentation to do it please share a nodejs link require to complete the job Thanks	3	6 years 9 months ago	13
Normal topic Capture Signatures Issue Hello, We are using capture signatures but something strange is happening. We have two accounts, one is used for development and one is for the customer, the account used for development has no problem, the signature is captured submitted…	3	4 years 4 months ago	35
Normal topic Capture Text is showing with Date and Full Name (First name and Last Name) Hi, We are not sending the "hideCaptureText" as false in the request eventhogh we are receiving the signature with Date and Name after signed the document. Please let us know whether we can do Account Level settings for True/False for…	1	6 years 11 months ago	32
Normal topic ceremony customisation Is it possible to have signing ceremony without any logo image and json that provides it looks like?	5	6 years 3 months ago	12	10 + 1
Normal topic Certificate Validation Failure Getting the below error for the url path- https://sandbox.esignlive.com/api/packages , https://apps.esignlive.com.au/api/packages. ORA-29273: HTTP request failed ORA-06512: at "SYS.UTL_HTTP", line 1130…	3	3 years 11 months ago	909
Normal topic Change Between Two Different Consent Documents Hello, Our company operates in two separate states and will need to switch out our disclosure agreement depending on which state the application is in. What is the best way to go about this? We played around with Templates, but the number…	12	6 years 7 months ago	44	159 + 1
Normal topic Change document id for document in template Hello, I have a template I created from the eSign dashboard. I'm trying to change the document's id through the update document PUT…	3	6 years 3 months ago	19
Normal topic Change Font Type used by Signer Hello, Is it possible to change the font type the signer uses when signing the document? I tried what I found in the documentation regarding the creation of the package https://community.onespan…	1	1 year 2 months ago	41
Normal topic Change to Radio Buttons? Guys, Was there a change to how radio buttons are being sent? For some reason I am seeing an issue where it appears all of my radio buttons are being sent as the same group and when I try to pull the package information from the GET API…	8	4 years 7 months ago	95
Normal topic Changing package status When I do PUT request to /api/packages/{package_id} with request payload as { "status": "DRAFT" } I get error response as { "code": 415, "entity": null, "message": "Unsupported Media Type", "messageKey": "http.status…	7	6 years 7 months ago	108	10 + 1
Normal topic Changing the Authentication message Guys, When setting up the user with SMS auth, is there a way to change the default message that shows up when asking for the pass code that was sent via SMS? Thanks, Ryan	3	5 years 7 months ago	25
Normal topic changing the font size for the form fields is not reflecting rest api I have changed the font Size in the field formatting ( UI ) but its not reflecting while signing .	7	4 years 2 months ago	127

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