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SSO PROBLEM, I explain the problem to you :

in the code, the method that causes the error is (createPackageOneStep) in line : packageId = eslClient…

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I'd like to know  how to check if a signer is locked via JAVA SDK?

 

Thanks,

Wendy

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When documents are signed via the application they are uploaded for storage, however some of the generic documents don't have a customer ID available.  Is there a way for the sender to be able to apply the customers ID onto…

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Hi,

I saw the post for email Message content length limit was 1024 back in 2017, is it still true for  our on-prem v11.25? if not, could you let me know the new limitation?

 

thanks,

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Hey there, i was following this guide (https://www.esignlive.com/blog/esignlive-how-to-creating-a-simple-php-web-application/) and I´m always getting Unauthorized Access as a respond. I used the right Api code (not the xxx-xxx-..) from…
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Hi Esign team, I am wondering if there's any way i can make "Capture Signature" my default signature currently "Click to-Sign" is the default signature Thanks
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Hi,

 

We have a scenario where there is extra long names and the Esign stamp is truncating those at about 70 characters. We need to retain the whole text for legal purposes. Is there a solution or work around…

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Hi,

we have a production case, when the client tried to confirm the signature, it got error. 

 

In the backend log: 

2020-06-04 23:50:02,568 INFO  [com.silanis.esl…

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Hello,

Is there a way to set the default signature type to Click to Sign at the document level ( applies to all signature fields) when creating  a package using .NET SDK & using signature text tags?

using…

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Hi

After creating a transaction in onespan sign using REST API, user is getting the below error while signing the document :

The selected document('s) could not be uploaded. The document('s) might be…

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I would like to know if it is possible to create a signature request with 2 signatories having two different types of signature methods (hand-scripted, click-to-sign, click-to-initial) for the same document ?? For example the first…

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I am trying to create a package and upload a document but I only get the error message "Number of uploaded files does not match number of documents specified in package."  I have looked through the API and other posts about this…

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Hi Team,

I have to inject the fields in a specific location of the document.. so I have to put tags for that,

what is the tags for field injection? as I am placing tag as  

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Hey all - 

I'm having trouble finding some examples for validating signers using the Q&A features. I recall seeing some examples in the docs or forums in the past but can't find them now. Any help is appreciated.&nbsp…

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Hi I created two procedures in the same package which includes REST API. One procedure includes rest api to attach a report say ABC and in 2nd procedure another report XYZ is attached to esign portal. My first procedure is working fine…
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Guys,

I am trying to find more information on this to see if this impacts us since we are using the callbacks. Can someone point me to an example of how this is being used/removed so that I can check if I will need to modify…

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The documentation talks about ApiKeyAuth (being deprecated) and ApiTokenAuth (recommended replacement).

Apparently a "Client Id" + "Secret" is combined to create a "Token" but I don't know how this is done for API's below.

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The “packageID” seems fine, works for other API call but “SignerID” from Evidence Summary does not seem to be recognized. Its confusing as items are referred to by multiple names, e.g. PackageID appears to be the same…

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This API call requires {senderId} but when I use my "name" or "email" it does not work, nor does it work for any other value I could think of to try. The documentations says "The unique sender id" but what is that value? where does it…

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Guys,

I am trying to configure out settings and I see that you guys have the new signing experience, which looks awesome. Is there any way to configure the new items? I was looking through the Signing Ceremony Settings for…

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Hi  Team,

 

I need to create a package with an existing unique id (custom id)

while creating a package,

ex for package payload

{

   ----------

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I am getting a 401 error when requesting an authentication token for a "SENDER" with a mixed-case email. Other places in the REST API do not require a lowercase value for email in the json.

The request I made was:

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I'm querying packages from OneSpan Sign REST API. I don't use any filters, so I expect to get all of the packages. There are two, one in the inbox, and one in the drafts folder. 

Here's query

curl -X GET "https:…

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Hi

On an In progress transaction (SIGNING_PENDING) with multiple signers & with Document A that is signed by (SIGNING_COMPLETE) Signer A, is it possible to update the document content (bytes) without losing the already…