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Hi, Reading older posts I could gather that following are the IP addresses for Sandbox and Production environment. v11.0 Sandbox US: Environment URL: https://sandbox.esignlive.com Primary IP: 54.85.59.26 Secondary IP: 54.164.84.186…
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Hi, Please let me know whether eSignLive will accept when Owner Signatory Name and Insured name having spaces and sent in the request. Thanks, Allanki
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Hi, How many test environments you have? I know you have sandbox, is that the only test environment? If we want to do performance testing with eSignLive, can we use sandbox?
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Hi, We are planning to implement a purge process to purge packages that's too old. But since the purge API takes package id and we don't have it, should we call Get /packages to get all the package ids that meet our requirements? Is…
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Hi , Currently we are sending the Value for the date as mentioned below but still getting the date as 2017-04-20 (yyyy-mm-dd) format. { "binding" : "{approval.signed}", "extract" : "true", "name" : …
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When I open document in designer mode to add fields, My name (account holder name) is listed in signers select box. But I don't want my name in default. Is there any way to hide my name (Account holder name) from signers list, I am using…
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Hi, I have a package with status draft, Now I want to update an approval using this route PUT /packages/{packageId}/documents/{documentId} /approvals/{approvalId} Here I am updating multiple field values. var options = { …
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Hi, We are not sending the "hideCaptureText" as false in the request eventhogh we are receiving the signature with Date and Name after signed the document. Please let us know whether we can do Account Level settings for True/False for…
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Hi, is there a way to prevent sending emails from the payload? If not is there a way to toggle sending and not sending emails? Regards, Mario
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I have the following Approval being set for a 3 page document and the alignment is considerably off. What is the unit of measurement for the top/left/width/height values? I am receiving these values from a vendor so it may be something…
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I'm using same code in demo and in prod, works fine for demo but not in pord. but I'm getting the following error message. {"messageKey":"error.validation.createProcess.missingData","message":"Missing process definition.","code":400,…
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Hi, Where can we send the reminder notification related parameters in initial package creation request. Please share me the sample initial package creation json request for setting reminder related information. As of now i am using …
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Hi, we are evaluating the REST API for our use case. Is there a way to know that original package has been modified? For say, some new document has been added to the same package. We need this to ensure package integrity.
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Suppose we have sender named "123" and there are two signers "123" and "456". Is it possible to view document in an iframe when nobody has signed and when one signer has signed? Or will the document will always be opened in signing mode?
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Hello Team, I am using "https://sandbox.esignlive.com/api/packages/" to create request on EsignLive. after successful call we received email from eSignLive to sign this document we open email to sign this document. then we have…
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Hi All, Hope someone can shed some light on what i am doing wrong. In salesforce apex code I am creating package DateTime dT = System.now(); dT.addDays(7); ESignLiveExamples.createPackageWithDocumentsExample( 'Demo12', true, 'Demo12…
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Hi Team, I am using REST API. While creating packages I received following exception. { "messageKey": "error.validation.invalidPageLocation", "message": "Invalid position. Object placed outside of document page boundary.", "code":…
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Hello Team, As per your post https://developer.esignlive.com/forums/topic/whitelist-ip-addresses/ I have whitelisted following IP for callback process for…
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Hello, I'll try to explain my problem as clearly as possible. I work in a company who develop a software in 4D (programming langage) We sell this software to different client and we would like to integrate eSignLive in our software (that…
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Hello, I am trying to find a way to get a document id. I am currently using a GET to retrieve a template ID that I made ahead of time, and then a POST to clone this template for a new transaction. I am not seeing any specfics on how I can…
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Hi, I'm trying to implement e-Signature in my esignlive app but i'm not able to find the nodejs documentation to do it please share a nodejs link require to complete the job Thanks
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Hi, I am attempting to create a package with multiple documents using the "files[]" multipart form field, but I always get back this message: { "messageKey": "error.validation.package.wrongNumberOfFiles", "technical": "Number of…
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We are trying to create fields which signer can add values to do it via PHP. is there any full documentation for that?
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Hello, Our team has started the integration with eSignLive REST API to create and send packages, sign the documents and get response payload from callback listener. We have a question regarding the sessionUser. After we created and sent a…
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Hi, We're investigating a production issue where some packages are not completing, even though they appear to be complete. They return a status of "SIGNING_COMPLETED" when queried via the REST API. We're not sure why, as the package has…