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Hi, We are using the REST API service for eSignLive Integration. Observed that, sign navigation is not being displayed for IOS Device in Safari browser and received the update that this is known issue and will be addressed in Q4 . But our…
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Hi, We have implemented the Reminder emails to the signers by given API and refering the below link: Reference link: Setting Reminders Guide
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Hello, i'm a junior developer and it has been my second week learning Node JS so errors might be because of my poor use of Javascript. My problem is that after sending a request pretty much like in the example given on
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Hello there, I am wondering if there is a way to refresh the status of a JSF component, for example, when a signer completed signing a document, through the event notifier. I know we'd have to use AJAX, but I haven't got an idea of how-to…
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Hi I'm getting this error but not sure how to debug it. Is there a way to know which user it is referring to? Req: {"sender":{"email":"[email protected]"},"settings":{"ceremony":{"events":{"complete":{"dialog":true,"redirect":"https://www…
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Hi In our Web Application, we have a 2 Types of PDF: 1. Templated PDF which our App will merge Data ; The resulting PDF will have the merged data and Fields with the DocumentExtract tags [SignerId#.Capture#] 2. PDFs from 3rd party…
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Hello How can use esign API for php application? Please help us!
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Hi, What is the parameter for maintaining the signing order in package creation request json. Thanks& Regards, Srinivas R
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Hi there, I am experiencing the error saying Unauthorized Access with the valid package ID "X8hRTbGl7GkXkdKoVxwJ92a6fqg=" when trying to create session token. I don't know why. Please advise. Thanks, Eddy
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Hi I am trying to CreatePackage and upload using Rest APIs. Below is my JSON String and attached is the PDF. This used to work in may 2017. Now the PDF file is getting flattened ignoring signature blocks. Are there any changes post…
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Hello, I'm having a hard time structuring my JSON payload to reflect what I want to appear in my package. The documents have already been merged with *MOST* data via another source, but I do need to add some information to one of the 3…
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Hi, Is there any REST API for getting a current status of a particular transaction in esignlive account. Thanks, Kartee
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I have done multiple trials and not able to end up with successful results for uploading a document to a Transaction. I am using REST API and here is the RAW request ----Request---- POST https://sandbox.esignlive.com/api…
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Hi All Hoping someone can shed some light on this. I'm using the esl text tags in a document i'm uploading. My package json which works fine. The problem i have is when i put a negative offset - {{*esl:signer1:textfield:offset(10,-10)…
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Team, I was exploring REST API for one of our need, where, we need to download all the documents for all packages that has been completed for a given day. I see Reports option where you can git list of completed packages for a…
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In doing some testing in my sandbox, I noted that if I submit a package with a signer with an invalid email address, early the next morning I got a delivery failure notification to my email inbox. I'm curious if there is a way to actively…
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Team, We have required to have the Auto signed by the user , i.e we wanted have a check box on the UI that says Acknowledge and when the user check's this box the Document should be marked as "Signed by XYZ on datatime" on a specified…
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Hello, I am having a problem where documents in the signing package appear to be ordered randomly during signing. We always send the documents in the same order. Is there any way to ensure the order of the package using the documents<…
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I'm trying to add a role to an existing package in draft status. I'm getting
{
    "technical": "",
    "packageId": null,
    "messageLanguage": null,
    "messageKey": "http.status.415",
    "entity": null,
    "code": 415,
    …
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Hi, There is a confusion when we use the callback function, is there anyone to give some advice? The callback url is based on our application. And this path is correct when running directly in the browser, however there is no reaction…
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Hi Haris, I would like to quickly clarify on the below approval format where I noticed that even if the page detail is not provided it works fine to realize the exact text to place the textfield using text anchor. “approvals”: [ { â…
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Hello, I would like to know if there is any way to identify (without callback) delegation information and who delegates to who using REST API. I have firewall limitations that's why callback is out of the question. Regards, Felipe
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I want to keep track of my customer's usage for billing. Do I need another key segment or is the PackageID globally unique? My customers will have their own accounts.
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Hi, I have 3 forms. Each form has Signature Capture Fields Example SignerId1.Capture1, SignerId2.Capture2, [ExtraSignerId1.Capture1],[ExtraSignerId2.Capture2]...etc When I print the form individually as 3 packages, it is created and…
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Hi Given that a PDF can accommodate multiple Signatures where some of them may not be required , how can I format my JSON so that it does not crash? Using the sample PDF in https://developer.esignlive.com/forums/topic/simulating-rest…