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Hi, I have been exploring OSS website for details of evidence summary, but apart from the following links, I couldn't find much info, I am looking for some description of an evidence summary which would explain what it basically… |
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Guys, We are in need of some documentation or a walkthrough on how to use conditional logic. We are being told that it can be done via your system but I'm not seeing anything online that helps describe how to make it happen or… |
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We are not receiving event notification (Decline, package complete, …etc) from OneSpan sandbox. A few years ago, it was set up for both the production and sandbox environments. All is well with production; just the Sandbox has stopped… |
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I am creating a package with a pdf file and JSON Payload with Package status as 'SENT'. It is creating the Packae successfully in Postman. But when I used the same file and JSON payload in the Apex class and posted the… |
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Within our OneSpan build, we have chosen to use optional signatures where a document may have more than one section to sign but a customer has a choice which sections they are approving (e.g. service work order). This has been working… |
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Receiving Access Denied on Interactive API Reference Page. Occurs whether logged in or out. Previously don't think the page was behind authentication at all. Already cleared browser cache, using multiple browsers etc. How to fix? … |
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In looking at the API reference as well as playing around with the calls in Postman, while Onespan guides users to create a bearer token, often they're not using it, instead passing the API Key in basic authentication. Why is this? What… |
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Hey, So when I use OneSpan sign as myself (connected user to onespan in Salesforce under admin tab) I have no issues. But if I have another admin who has same permissions try to view a transaction record they get the Insufficient… |
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Hi, I have a method to Retrieve the attachment: public async Task<byte[]> GetAttachmentContentAsync(string packageId, string attachmentId) _httpClient.DefaultRequestHeaders… |
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Our api encounter multiple issues when update role email e.g: [email protected] is considered invalid for onespan api Could you clarify which type of email validation onespan api… |
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Duo, Has anything changed with the process of changing the notary on a package? We are now not able to change the Notary at all on any of our Notary packages. Also, just fyi, this happens when trying to use a notary that is within… |
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Guys, I am getting this error when trying to update the package status of a package. Is there something going on with the PUT call? I am able to do the other POST calls. url - https://sandbox.esignlive.com/api/packages/… |
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We’ve seen an error a few times in the past week or so (screenshot attached.) During signing, after clicking Confirm on one doc we get a server error as below. We have to close the modal and restart signing, which… |
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Hi There,
I have a use case where I need to retrieve information around user creation/user deactivation and user role (s) via API's and integrate with my SIEM solution. Is this possible? Calum |
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Guys, We are seeing some issues where we have a document that is about 4 or 5 pages down that has some required fields and required radio buttons. We are getting an error message on various pages prior to those required fields… |
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Today my api received a 500 from onespan api when try to add an approval to a document: Transaction ID: rgTewo--sFa0BVWLrD-hKnfjVmk= DocumentID: clrth98xx04xvtvsi8r2ejwwv Request Body: {… |
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Hi everybody,
I'm wondering if there is a way to define a sender that doesn't have an account in onespan
I need to create packages created by some users from my platform and i would… |
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How can i hide more actions dropdown located in navbar right? I need to send some particular property in settings.ceremony when create a package? (here in screenshot says: "Mas acciones", which in english means More Actions)<… |
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I started getting 500 errors from onespan api when try to get signing url for a package role
http response received: { |
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I need to add a signer to a package that has non-signature fields (i.e: textfield, checkbox, selection). Is that possible?
I saw a blog that claims there is a feature named "No signature fields" that enable… |
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I need to customize signing ceremony (logo, primary and secondary color) at package level I saw that you can send a settings.ceremony object with some parameters, but i don't see you can send properties from signing theme… |
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Hello, We are creating a OneSpan signature package using REST API calls. We create the signature package with all signers created, all documents uploaded, and all signature package settings set except the placement of signer… |
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Below are the step we use for hand drawn signature capture using api POST https://sandbox.esignlive.com/api/packages/<t-id>/documents/<document-id>/approvals/<approval-id>/sign |
