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Signing package appears in reverse (or random) order

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Hello, I am having a problem where documents in the signing package appear to be ordered randomly during signing. We always send the documents in the same order. Is there any way to ensure the order of the package using the documents JSON?

Reply to: Signing package appears in reverse (or random) order

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Hi there, You will need to assign a document workflow: https://developer.esignlive.com/guides/feature-guides/document-workflow/
Haris Haidary OneSpan Technical Consultant

Reply to: Signing package appears in reverse (or random) order

0 votes
Ok, I've tried setting the index order with the package JSON, but documents are still appearing in reverse order sometimes. Is sending the PUT payload to https://sandbox.esignlive.com/api/packages/{packageId}/documents required to make this work?

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