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Hi Duo_Liang,

 

Thank you for your reply. Yes, I was thinking just the same but I tested with another account and it gave me the same result. After making some changes (using client.CreatePackageOneStep) and trying to play with the RoleId what I'm having now is another response using different accounts:

 

Could not create signer verification. Exception: The remote server returned an error: (400) Bad Request. HTTP POST on URI https://sandbox.esignlive.com/api/packages/0AmGfUaBqSogpVedFEJGSR9Nt9s=/roles/0_ab8fc388-46ac-4396-896e-72ff87372f42/verification. Optional details: {"messageKey":"error.validation.signerVerification.featureDisabled","code":400,"cause":{"present":false},"message":"A Business validation has failed."}

 

Could not create signer verification. Exception: The remote server returned an error: (400) Bad Request. HTTP POST on URI https://sandbox.esignlive.com/api/packages/jXNM2_0tZ4B7l8_cSchek4p4NHo=/roles/0_ab8fc388-46ac-4396-896e-72ff87372f42/verification. Optional details: {"messageKey":"error.validation.signerVerification.featureDisabled","code":400,"cause":{"present":false},"message":"A Business validation has failed."}

 

As no detail is given by the response, it's kind of blind troubleshooting. What would you suggest?

PD: While using the OneSpan UI with these accounts I have no issues using the Personal Certificate feature.


Reply to: 500 Error - Adding Personal Certificate verification

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Hi Duo_liang,

 

Yes, you're just right.

We were testing out with either just one of the features for one of the account and the other one not under the owner with both enabled features.

Problem solved, thank you so much!


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