Specifying sender level time zone enables all new transactions to move forward and inherit the sender level time zone configuration as default. If a package was specified with time zone, it mainly reflects in signature timestamp, signing date:
As well as in evidence summary:
If, for example, a sender was in Vancouver and you want all transactions created by him/her by default in America/Vancouver timezone, it could be a good idea setting up sender level profile.
Duo
Duo LiangOneSpan Evangelism and Partner Integrations Developer
If you hit the head icon on top right of the dashboard and choose "My Account", then double check the time zone setting, this time zone should be default to newly created templates as shown below. To notice, changing time zone won't update existing templates or transactions.
Duo
Duo LiangOneSpan Evangelism and Partner Integrations Developer
Reply to: 6 different timezones
Thursday, November 12, 2020 at 09:38amHi Lori,
Specifying sender level time zone enables all new transactions to move forward and inherit the sender level time zone configuration as default. If a package was specified with time zone, it mainly reflects in signature timestamp, signing date:
As well as in evidence summary:
If, for example, a sender was in Vancouver and you want all transactions created by him/her by default in America/Vancouver timezone, it could be a good idea setting up sender level profile.
Duo
Duo Liang OneSpan Evangelism and Partner Integrations Developer
Reply to: Hi Lori, Specifying…
Wednesday, November 18, 2020 at 09:50amIs there a reason why templates created by the account owner don't default to the users time zone if they have it set?
Reply to: 6 different timezones
Wednesday, November 18, 2020 at 11:22amHi Lori,
If you hit the head icon on top right of the dashboard and choose "My Account", then double check the time zone setting, this time zone should be default to newly created templates as shown below. To notice, changing time zone won't update existing templates or transactions.
Duo
Duo Liang OneSpan Evangelism and Partner Integrations Developer