ahoytodd

Active versus flattened documents with eSignLive process

0 votes
I've not been able to find documentation which explains the differences between flattened and active documents. Mostly, we are interested in the legally viable significance of each type of document within the eSignLive process so we can better understand the process mechanics we need to bake into our business. One scenario is that we presently download the active documents and evidence summary for each transaction for safe keeping and store in a secure location outside of eSignLive? If we've already downloaded and stored the "active" documents, then what's the significance of keeping archives? Can you point me to something or provide some narrative about the significant differences between these documents as it pertains to the UETA and eSign Laws? Has eSignLive produced any best practices that help customers ensure we use the product in a manner that helps us maintain legal viability in court? Thanks, Todd

Reply to: Active versus flattened documents with eSignLive process

1 votes
Hello Todd Active documents contain the signatures, tamper seal, and audit trails of the signed document. Flattened documents contain no evidence they are akin to images. A common scenario where flattened documents are typically used is when storage size is critical (since flattened documents do not contain evidence they are smaller on disk). You are doing this now when you are converting documents to TIFF to be store in the Imaging Processing Center. When it comes to storing documents long term, we recommend to our customers that they store the active and evidence summary documents for each transaction in their repository choice. eSignlive is not a system of record and we normally archive the completed transaction within 90 days. If you need additional details, you can always drop me an email or a call.

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