CA sandbox 11.36: Unable to sign when transaction edited to make signer emails the sameMonday, August 24, 2020 at 03:34pm
In the Canadian Sandbox, I notice an issue with the signing ceremony when a transaction is edited to have 2 signers with the same email.
1. Create transaction with 2 signers , different email through SDK
2. Edit the transaction in OneSpan and make the signer # 2 email same as Signer # 1 email.
3. Its noticed that Signer # 1 can sign
4. When Signer # 2 starts the signing ceremony, clicking on the Signature field (Click to Sign) does nothing , also nothing happens when the little icon that takes to signature fields (at the bottom left corner) is clicked.
the issue happens only when the signers have the same email id. The sharing of emails between signers is a new feature in 11.36v of OneSpan.