Tony

Callback Notification Email

0 votes
Our application submits signing packets via the REST API and receives callback notifications. Our application is not equipped to send emails, though, and our business line wants to receive an email for each notification. Is it possible for One Span to email the callback notifications?

Reply to: Callback Notification Email

0 votes
Hi Tony, OneSpan Sign will send emails about completions, expiry, declines, bounced emails, etc. and we don't send every callback notification through email. You can find a complete list of Email Templates in this document site. And anything other than this would need to be requested as an ER. Please contact [email protected] to submit a request of your own for this functionality. Or you'd have to use another service to send emails as needed. Hope this could help you! Duo

Duo Liang OneSpan Evangelism and Partner Integrations Developer


Hello! Looks like you're enjoying the discussion, but haven't signed up for an account.

When you create an account, we remember exactly what you've read, so you always come right back where you left off