N Devi Navya

Deactivate Sign Any Where Link

0 votes
Hello Haris, Is their a way we can deactivate link send to consumer if role no longer exists . Thanks, Navya.

Reply to: Deactivate Sign Any Where Link

0 votes
Hi Navya, If the role no longer exists in a transaction, then he or she will not be able to access the package. If they click on the link in the email, they will receive an "The specified signer cannot be found" error.
Haris Haidary OneSpan Technical Consultant

Reply to: Deactivate Sign Any Where Link

0 votes
Hello, In case we want to swap the signers the buyer should not be able to access cobuyer' s link is their a way to deactivate the link. When will the link gets expired (after email is sent).Once we unlock the email using PIN we are able to use that link from any system(it is never asking us for pin again is this expected). Thanks, Navya.

Reply to: Deactivate Sign Any Where Link

0 votes
Navya, In the eventuality that you decide to swap signers, the application will redirect to the correct signer even if accessed from the old email link. Do you not get this behavior?
Haris Haidary OneSpan Technical Consultant

Reply to: Deactivate Sign Any Where Link

0 votes
Hello Haris, Previous email is not working as such. Thanks, Navya

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