likwid

Don't send document creation email

Sunday, January 14, 2018 at 09:40am
0 votes
Is there a way to stop eSign from sending the document creation email to the signee? We load the document in an iframe and do not wish to have this email sent out, as it enables the signee to sign the document outside of our website. I'm not seeing an option to disable this in the SDK.
Approved Answer
harishaidary

Reply to: Don't send document creation email

Monday, January 15, 2018 at 04:27am
0 votes
Hi there, You will need to send a request to support to have the activation email disabled. You can find a complete list of email templates here: https://docs.esignlive.com/content/g_customizing_email_templates/customizing_email_templates.htm?Highlight=email%20templates [email protected]
Haris Haidary OneSpan Technical Consultant

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