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Cindy Ding | Posts: 381

error message "error.eslx.forbidden.userNotAuthorizedToAcceptDocument"

Tuesday, December 4, 2018 at 01:48pm
0 votes
when does error message "error.eslx.forbidden.userNotAuthorizedToAcceptDocument" show up during signing ceremony?
Duo Liang | Posts: 3778

Reply to: error message "error.eslx.forbidden.userNotAuthorizedToAcceptDocument"

Wednesday, December 5, 2018 at 01:57am
0 votes
Hi Cindy, Are you in on-premise environment? Where you find this error message from your log or somewhere else? Can you share more information on this question so that I can consult our Enterprise Specialist. Duo
Cindy Ding | Posts: 381

Reply to: error message "error.eslx.forbidden.userNotAuthorizedToAcceptDocument"

Wednesday, December 5, 2018 at 06:51am
0 votes
yes, we are in on-premise env, I think the version is v11.13. I got this error message during signing ceremony in the browser, and I tried to look for in the logs, but I couldn't find it.

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