Hi,
Is there any api for health check of esignlive server so that we can identify whether the esignlive server is up or down?
Thank you.
October 10Created
January 21Last Updated
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Duo_Liang | Posts: 3776
Reply to: Esignlive server health check
Wednesday, October 10, 2018 at 12:35pm
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Hi engg,
To check the OneSpan Sign server health status, you can go to our trust center page, "System Status" section where you can find complete visibility of the quality and availability of our e-signature service. Besides that, currently we don't have a direct API to check the delay or the status of the server.
Hope this could help!
Duo
Duo LiangOneSpan Evangelism and Partner Integrations Developer
Hi,
Using the sysinfo with the DocEngines shutdown throws no different result. What would you recommend for checking the docengine availability?
Thanks,
Hi Todd,
If you are asking about how to check Doc Engine status in on-premise environment. I just consulted with our Enterprise Specialist and got an answer:
You can hit this endpoint:
http(s)://{docEngineServer:port}/axis2/services/
If you see something like the attachment, that means the Doc Engine service is up and running.
Does this make sense to you?
Duo
Duo LiangOneSpan Evangelism and Partner Integrations Developer
Hi,
That was failing to work for me. I was still getting good results when the doc engines were shutdown. However, I've since cleared cache etcetera, and yes that works. Thanks.
Todd
Reply to: Esignlive server health check
Wednesday, October 10, 2018 at 12:35pmDuo Liang OneSpan Evangelism and Partner Integrations Developer
Reply to: Esignlive server health check
Thursday, October 18, 2018 at 06:21amDuo Liang OneSpan Evangelism and Partner Integrations Developer
Reply to: Esignlive server health check
Friday, October 19, 2018 at 10:44amReply to: Esignlive server health check
Friday, October 19, 2018 at 11:23amDuo Liang OneSpan Evangelism and Partner Integrations Developer
Reply to: Esignlive server health check
Friday, October 19, 2018 at 11:46am